Fareportal Senior Call Quality Analyst salaries in New Delhi

Likes

Only pay package

Dislikes

Bias attitude throughout. No appreciate for hardworking people. If you are outspoken & honest, you are always in trouble. People who are involved in fraudulent practices can still happily work if bosses are happy with them. You do unethical stuff right under your superior 's nose but if you are manipulative, no one can harm you in Fareportal. People wearing shabby clothes with offensive slangs are seen in every area of Fareportal. Only talks about revenue, no one cares about office environment. The company has no respect for hardworking people, does not promote them when they apply for IJP's . Gives some or the other excuse & rejects them. People in operations who can't take 1 call properly & have poor code of conduct have been internally promoted as Assistant managers . Employee relations team is the worst in Fareportal.

Likes

Very bad support.Layyed off employees and did not even gave appraisal for this years cycle and terminated employees with no compensation. Although working within some team was great ,great manager.

Dislikes

No employee friendly,lots of politics,self boasting companies.HR does not takes into consideration the views.

Likes

Flexible work timings. Good to adopt new techs Salary on time Festival Celebrations and quatar parties

Dislikes

Huge politics Appraisal and some new tech work will be given only if you are manager favourite Fired people during covid Some managers put papers in every 2-3 years. This manager also comes at 1 pm and make others frustrate always does back biting. They give salary hikes only to there favorite ones

Likes

They offer good salary they process trainer and VNA trainer are really skilled to enhance your vocabulary and process skills.

Dislikes

There is no Job security in this company, Even after clearing your background verification they can throw you out on any xyz reason.

Likes

The manager and team leaders are helpful. They have work from home option which is good.

Dislikes

...as not helpful and gave wrong information in regards to resignation formalities.Also policies in regards to attendance and docking of employees salary is very unprofessional and borderline cruel.