EXL Service Quality Manager salaries in New Delhi

Likes

...ject not company Project and my manager is good Work is there, so get to to work with various clients and gain good exposure Bonus is paid upto 80% for sure which I feel is better than my previous org

Dislikes

Health Insurance is the worst No additional benefits I feel from the company Lot of cost cuttings.. If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts. Promotions are ambiguous and very much opaque.

Likes

Good work life balance in most of the projects. Salary hike is above average and good bonus if your review is good. Direct client interaction.

Dislikes

Learning is not great. Management is not very supportive. Office lacks lot of facilities.

Likes

EXL Service is a good company overall in case of IJPs. If you are looking to learn and grow fast EXL is a good option.

Dislikes

The only drawback in working with EXL is the salary. The salary is very low as compared to market standards and if someone wants to leave they don't have a retention policy of offering an increment. No matter how how big of an asset you are for the company they won't retain you unless you are on the level of OPS manager and above. Even if your manager tries the HR won't approve a pay raise. On The contrary while hiring QA from outside they offer good package but won't offer the same to a QA who has been outperforming in the process and seems to be a valuable asset.

Likes

I'm working in EXL from last 4 years , good environment to work but problem is salary as compare to other companies exl is very poor about salary Promoted as QCA and still didn't got appraisal for it so sad.. Best for freshers only for minimum 2 years then u have to leave it otherwise u will stuck there.

Dislikes

Exl is very poor about salary Also I didn't get appraisal for my promotion that's so sad for me

Likes

The company has good HR policies,flexible to employee issues. There is good learning and exposure.

Dislikes

...positive environment to work other leader creates pressure and appreciates less. The salary is definitely less.