Exl India Pune Customer Service Officer Salaries by 3 Employees (Updated 2025)

4 - 6 years exp.

₹3.8 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

29% more than the average Customer Service Officer Salary in IT Services & Consulting Companies for 4 - 6 years of experience

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Salaries in different departments

Finance & Accounting Customer Service Officer Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.1 L/yr
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Customer Success, Service & Operations Customer Service Officer Salary 6 years exp. (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.6 L/yr

Last Updated: 11 Sep 2024

Companies similar to Exl India for Customer Service Officer in Pune

Exl India Customer Service Officer Salary

4 - 6 years exp. (3 salaries)

₹3.8 L/yr - ₹6 L/yr

Company name	Avg Annual Salary	Open Jobs
Mphasis Customer Service Officer Salary 0 - 5 years exp. (34 salaries)	₹2 L/yr - ₹4.1 L/yr 28% less
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (52 salaries)	₹1.8 L/yr - ₹4.2 L/yr 30% less
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Axis Bank Customer Service Officer Salary 2 - 7 years exp. (28 salaries)	₹1.8 L/yr - ₹6.5 L/yr 9% less
InterGlobe Aviation Customer Service Officer Salary 0 - 4 years exp. (24 salaries)	₹1.2 L/yr - ₹3.3 L/yr 37% less
AU Small Finance Bank Customer Service Officer Salary 1 - 7 years exp. (23 salaries)	₹2.2 L/yr - ₹4.5 L/yr 24% less

Customer Service Officer salary at Exl India ranges between ₹3.8 Lakhs to ₹6 Lakhs per year for employees with experience between 4 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of Exl India.

Experience wise Exl India Customer Service Officer salaries in Pune

Last Updated: 11 Sep 2024

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
5 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
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6 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr

Similar Designation salaries in Exl India

Customer Care Executive Salary

(38 salaries)

₹1.3 L/yr - ₹3.5 L/yr

Customer Service Executive Salary

(22 salaries)

₹1.9 L/yr - ₹6.07 L/yr

Customer Service Associate Salary

(12 salaries)

₹1.85 L/yr - ₹6.4 L/yr

Senior Customer Service Executive Salary

(5 salaries)

₹1.8 L/yr - ₹4.5 L/yr

Customer Support Executive Salary

(3 salaries)

₹2.82 L/yr - ₹3 L/yr

Salary related reviews for Exl India

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

Dislikes

You can work and grow here if you are a managers pet.

Customer Care Executive in Noida

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 12 Sep 2024

4.0

for Salary and Benefits

Likes

... work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.

Dislikes

slow process of appraisal and salary hikes....

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Jul 2024

2.0

for Salary and Benefits

Likes

...and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

Dislikes

Worst work culture ever in the organisation

Senior Associate in Noida

Full Time

Engineering - Software & QA Department

5.0

• posted on 24 Nov 2022

5.0

for Salary and Benefits

Likes

First of all I am speechless for this company. I worked here for 7 years and trust me it is one and only company where I have not feel any stress for 7 seconds. One of the best place to work in across NCR. Awesome experience and if I get an opportunity to work as a QA or Business Analyst so I will definitely work always.

Dislikes

Salary packages are not too much as per costliness but I would say that comfort and money can not earn at one place.

Senior Customer Service Executive in Pune

Full Time

Human Resources Department

4.0

• posted on 29 Jan 2023

4.0

for Salary and Benefits

Likes

...for candidates who are wasting time there let it be the hire and fire situation. No company is going to hire you, Please dont pay any monetary amount for the same.

Dislikes

I did not like about recent lay offs where people are starving to death.

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Salary Discussions, Hike & Promotions

a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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Exl India Customer Service Officer Salary FAQs

What is the notice period for Customer Service Officer at Exl India in Pune?

According to AmbitionBox, 67% of the Exl India Customer Service Officers in Pune reported a notice period of 1 Month, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

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Exl India Customer Service Officer Salaries in Pune

Exl India Customer Service Officer salary in Pune ranges between ₹3.8 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Exl India latest salaries received from various employees of Exl India.