Examity Customer Support Agent salaries in Hyderabad / Secunderabad

Likes

Stress free job and great place to improve communication skills. Work from home if lockdown. Hardwork will get recognised not immediately but for sure. Free Food (Only Breakfast and dinner). Management praise the employee publicly and correct privately. No gender discrimination. Graduation is not required. 5days work per week.

Dislikes

...hen needed, compensatory offs. Not recognising employees hardwork at right time. Salary is decent but career growth is slow. Minure partiality is still there. For any reason, Once you leave organization, You cannot join back. Management doesn't address employee issues one on one. Previously management use to provide snacks if any shift extension exists, but not providing now. Sometimes it is not possible to work for 12 hours by just having meal once(only when stretched) especially for people who work in grave yard shifts and early morning shifts. International relocation will be an added advantage if company implements. Rotational shift. Revised tenuity for INTERNAL JOB POSTS ARE NOT GOOD.

Likes

As a supervisor, the work load is just enough during the working hours and more after the logout. Work is assigned even after working hours by the organization.

Dislikes

Many things. Irrelevant inside rules related to dress code, grooming, clothing, forceful extra working hours, no pay for work on week offs, no OT for work left to complete which is not approved by management.

Likes

...nagement is transparent.There is a huge cafeteria and gaming arcade for chiling.Company polices are good, appraisals are fair and they give good salary hike and bonus every year.

Likes

As for the fresher they provide you the least package as they can. For anyone to have bad bad experiences of how a BPO organization works it's one of the example. For being a fresher there is nothing much to learn when coming to the work process. Coming to IJP's(Internal job posting) you should be expecting it after 6 months only if you worked hard and sometimes even if you give your best they won't even recognise your presence. As per my experience all i can say is to work in this organization for min of 6 months to max of 1 year.

Dislikes

...s health issue). And also applying for leaves is big hetic in this organisation. You will only get in hand salary. No benefits or no incentives. Don't even expect the OT money will be huge. They even charge for cab facility. And the cabs won't even available all the time during logouts. During this covid pandemic when some employees got effected by covid they continued to work from office keeping this news within the office premises. And also don't think you can improve you communication skills by working here, all they follow is fixed scripted statements which are no use for futher.

Likes

One of worst companies. They literally hire you with very low package. And we need to work for 365 days (Only Weekoffs). And sometimes as per the company requirment we need to work on weekoffs,Extra hours(OT is very terrible here). No shift allowances will be provided.They change for cab. And career growth is poor. And there are lot more to share but this small box wont be sufficient to share those bad experiences.

Dislikes

See the above box.