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Essencea Infoserv

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2.6

based on 139 Reviews

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Kolkata
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Essencea Infoserv Salaries in Kolkata (Updated 2025)

based on 28 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations
Designation Avg Annual Salary Open Jobs

Customer Care Executive

0 - 3 years exp. · Kolkata (9 salaries)
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₹1.4 L/yr - ₹2.2 L/yr

Customer Service Executive

0 - 3 years exp. · Kolkata (5 salaries)
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₹1.3 L/yr - ₹2.2 L/yr

2 job openings

Customer Support Associate

0 - 2 years exp. · Kolkata (3 salaries)
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₹1 L/yr - ₹1.6 L/yr

Customer Support Executive

Fresher · Kolkata (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

Starting your career? Discover Essencea Infoserv fresher salaries in India

Customer Service Associate

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2 L/yr

2 job openings

Manual Tester

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Splicer

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Customer Care Associate

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Customer Associate

Fresher · Kolkata (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Senior Customer Service Executive

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Customer Service Sales Executive

8 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Self Employed Teacher

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.8 L/yr

Last Updated: 28 Mar, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
peacemaker
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Georgia-Pacific
New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Salary related reviews for Essencea Infoserv

1.4

Rated by 2 employees for salary & benefits

Customer Service Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Sep 2023
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they did not gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave .

read more
  • Salary - Bad
    • +6 more

Telecaller in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Jan 2024
1.0
 for  Salary and Benefits

Likes

Fraud and worst company... Don't waste your time and career... These type of companies injurious to society and employees career.. And one more thing it is completely sales and

read more

Dislikes

...ted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they did not gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave .

read more
  • Salary - Bad
    • +6 more

Customer Care Executive (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Mar 2025
1.0
 for  Salary and Benefits

Dislikes

...ey don't grant leave even after providing medical proof. Instead, they hold pay. If I take leave, HR calls immediately, speaks rudely, and withholds salary.

read more
  • Salary - Bad
    • +6 more

Customer Support Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 15 Nov 2024
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

They say it's rotational shift but they don't follow it. Monthly one leave is there but they don't give if you take the leave they hold the salary. They force to do OT otherwise threat you they will not help further concerns.

read more
  • Salary - Bad
    • +6 more

Customer Service Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Oct 2024
2.0
 for  Salary and Benefits

Likes

Interview Process .is Good . But Working Experience is Very Bad. In Porter Voice Process

Dislikes

...more than 210+ Calls to be attend Most of the day. and call flow is Back 2 Back. Salary is very low.according to call Pressure.. ( fresher 11K, 1 year Experience 12K ) Client is "Porter"

read more
  • Salary - Poor
    • +5 more
see more salary related reviews

Essencea Infoserv interview questions by designations

Sales Associate (3)Customer Support Executive (3)Customer Care Executive (3)Customer Service Associate (2)
View all 17 interview experiences

Know more about Essencea Infoserv Kolkata

More about working at Essencea Infoserv

Essencea Infoserv Salary FAQs

How much does Essencea Infoserv pay to its employees?
The average annual salary at Essencea Infoserv varies depending on the role, experience, and location. The salary ranges for some popular designations at Essencea Infoserv, are as follows:

Customer Care Executive ₹1.4 Lakhs to ₹2.2 Lakhs per year
Customer Service Executive ₹1.3 Lakhs to ₹2.2 Lakhs per year
Customer Support Associate ₹1 Lakhs to ₹1.6 Lakhs per year
Customer Support Executive ₹1 Lakhs to ₹1.3 Lakhs per year

The highest-paying role, Team Lead, earns between ₹2.3 Lakhs to ₹5 Lakhs per year. The top 10% of employees earn more than ₹4 Lakhs per year, and the top 1% earn over ₹9 Lakhs per year. Salaries at Essencea Infoserv can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 28 salaries submitted by Essencea Infoserv employees. Essencea Infoserv is rated 1.4 out of 5 stars by its employees on the salary and benefits parameter.
What is the salary of a fresher at Essencea Infoserv in Kolkata?
The salary of a fresher at Essencea Infoserv in Kolkata typically ranges from ₹1.3 Lakh to ₹3.2 Lakhs per year.This can vary depending on the role, location, and any additional perks or bonuses offered. For example:
Fresher as a Customer Support Executive Salary ₹1 Lakhs to ₹2.2 Lakhs per year
Fresher as a Sales Associate Salary ₹1.9 Lakhs to ₹3.2 Lakhs per year
Fresher as a Customer Service Executive Salary ₹1.3 Lakhs to ₹2 Lakhs per year
Fresher as a Customer Service Associate Salary ₹1.3 Lakhs to ₹2.1 Lakhs per year

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Average annual salary in Essencea Infoserv , Kolkata is INRunlock blur . Salary estimates are based on 20+ Essencea Infoserv latest salaries received from various employees of Essencea Infoserv.

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