Essencea Infoserv Kozhikode Customer Service Associate Salaries by 2 Employees (Updated 2025)

0 - 1 year exp.

₹1.4 Lakh - ₹1.8 Lakh

Low Confidence

Avg. annual salary (AmbitionBox Estimate)

Monthly In-hand Salary

Interested in this particular role? 2 job openings

Last Updated: 18 Mar 2025

Customer Service Associate salary at Essencea Infoserv ranges between ₹1.4 Lakh to ₹1.8 Lakh per year for employees with less than 1 year of experience. Salary estimates are based on 2 latest salaries received from various employees of Essencea Infoserv.

Top skills at Essencea Infoserv for Customer Service Associate

Inbound Calls Hindi Customer Relationship Customer Service Bpo Voice customer support Domestic BPO Inbound Process English customer care Customer Satisfaction bpo Kannada Tamil Convincing Power

Salary related reviews for Essencea Infoserv

Customer Service Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Oct 2024

2.0

for Salary and Benefits

Likes

Interview Process .is Good . But Working Experience is Very Bad. In Porter Voice Process

Dislikes

...more than 210+ Calls to be attend Most of the day. and call flow is Back 2 Back. Salary is very low.according to call Pressure.. ( fresher 11K, 1 year Experience 12K ) Client is "Porter"

Salary - Poor

+5 more

Customer Service Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 01 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No weekoffs, No holidays or leaves Even when you submit report of helath issue even then also they ask you to work if not they will put salary on hold No proper management Everything is managed through WhatsApp chats and grps only Not even one senior or TL will use mail, may be they don't how to use mail like cc, bcc documents sending because a lot of people are not even graduates Low pay grade Wifi and sim won't be provided by company it's out of your own money Salary cycle is 20 to 20 with extra 20 days on 10 salary will be credited Every senior(1year) and TL wants to show superiority they want us to call them SIR, YES SIR THANKU SIR They will send the joining letter, term and conditions only after joining the company that too after 1 month... Before that they won't tell you all these conditions..

Salary - Bad

+6 more

Customer Service Executive in Kolkata

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they did not gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave .

Salary - Bad

+6 more

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Mar 2025

1.0

for Salary and Benefits

Dislikes

...ey don't grant leave even after providing medical proof. Instead, they hold pay. If I take leave, HR calls immediately, speaks rudely, and withholds salary.

Salary - Bad

+6 more

Customer Support Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 15 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

They say it's rotational shift but they don't follow it. Monthly one leave is there but they don't give if you take the leave they hold the salary. They force to do OT otherwise threat you they will not help further concerns.

Salary - Bad

+6 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Essencea Infoserv Customer Service Associate Salary FAQs

How the salary growth look like for a Customer Service Associate at Essencea Infoserv in Kozhikode?

The salary growth for a Customer Service Associate at Essencea Infoserv in Kozhikode depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Kozhikode can expect the following growth trajectory at Essencea Infoserv:

Experience	Average Salary Range
Fresher	₹1.3 Lakhs to ₹1.7 Lakhs per year
1 year	₹1.4 Lakhs to ₹1.7 Lakhs per year

and so on.

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Essencea Infoserv Customer Service Associate Salaries in Kozhikode

Essencea Infoserv Customer Service Associate salary in Kozhikode ranges between ₹1.4 Lakh to ₹1.8 Lakh. This is an estimate based on latest salaries received from employees of Essencea Infoserv.