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Essel Finance

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3.5

based on 61 Reviews

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Designation
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Mumbai
Customer Success, Service & Operations

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Essel Finance Customer Success, Service & Operations Department Salaries in Mumbai

based on 4 latest salaries
Designation Avg Annual Salary Open Jobs

Secretary to Managing Director

10 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Customer Service Executive

8 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Assistant Vice President Customer Service

12 years exp. · Mumbai (AmbitionBox Estimate)
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₹12.2 L/yr - ₹15.5 L/yr

Executive Operator

10 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Last Updated: 16 Mar, 2023

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Essel Finance

Zonal Legal Head

Other Department

5.0
  •  posted on 24 Aug 2018
5.0
 for  Salary and Benefits

Likes

It's a new company in lending arena. A long story is still pending company is good but very conservative towards expansion. Sr. Management is awesome specially towards supports and decision making.

read more

Dislikes

Conservative for business expansion and product (Type of Loans) development.

Customer Service Executive in Noida

Forex Department

1.0
  •  posted on 07 Jun 2018
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

My branch manager Mr Vikas Patra behaviour is very bad with every employee. He is not man who support to anyone in his branch. I suggest to everyone who is interested to work with Essel forex Noida branch, Please take other opportunities in this sector.

read more

Manager - Sales - Loan Against Property in New Delhi

Other Department

2.0
  •  posted on 25 Oct 2017
4.0
 for  Salary and Benefits

Likes

compensation and benefit

Dislikes

credit process and Operation is to bad , no pressure on credit & ops , credit takes too much time to approve a case, very poor sanction ratio even at 18% rate , need banking profile at 18 %, very bad risk appetite of credit, cases took even more than 3 months to sanction , Non of DSA is ready to work, company is good for only credit and OPS dep. it's like a govt job for Sales I would advice not to join.

read more
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Average annual salary in Customer Success, Service & Operations department at Essel Finance , Mumbai is INRunlock blur . Salary estimates are based on 4 Essel Finance latest salaries received from various employees of Essel Finance.

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