ESAF Small Finance Bank Costumer Service Officer salaries in India

Likes

Good salary and benefits

Dislikes

Company is good with salary and benifits but working environment and colleagues are very bad they give torture and mind f***.back there I'm worked as customer service executive(CSE) while worked there if customer couldn't pay their amount CLUSTER HEAD and CUSTOMER SERVICE MANAGER (CSM) give pressure to pay our money to customer account.if I refuse to do that they blackmail me to do that work....WORST EXPERIENCE IN MY LIFE PLEASE DON'T RECOMMEND THIS

Likes

Work life balance. Approachable team leads and heads. Positive work environment. Decent opportunities.

Dislikes

...licies like this which will hamper your growth, learning and financial planning. Also they will not pay your performance bonus even if it is written on your offer letter, as they think its bank's discretion. Don't join ESAF save your money and career. My only suggestion to ESAF is change full HR and bring people who are experienced in HR.

Likes

Yearly appraisal and promotion.

Dislikes

Work culture was average. Am not satisfued with my salary and expence. I worked as BOM at the same time as BM also.. i managed my branch for 8 months with only 2 satffs.. i struggled that period with staff shortage and low salary. I did’t get my BOM or BM allowances because of my grade was C1. I worked as BOM & BM’s work preassure in inside and out side of the branch even JFM too, but my salary was very low. Only that reason i risigned my job.

Likes

Only employee benefits such as salary and incentives

Dislikes

Work life balance, HR Relationship, work on holiday ,If you are a top performer, then after submitting your resignation, they may not relieve you and may try to convince you to stay.

Likes

I liked that there is no late in salary and that's very good for people

Dislikes

Actually I faced that an honest and loyal person is totally disliekd by esaf's csm's if you have guts to speak against wrong then you are an enemy to these persons