EPAM Systems Customer Support Executive salaries in India

Likes

They pay you well and thats the only Pros about Epam Systems/Anywhere

Dislikes

Pathetic company to work. all the projects are for 3 months and 6 months. no Job security. Before Joining asked people manager. He said many projects available in banking. but post joining I came to know 0 banking projects. No proper management. No body cares about you. Think more before joining here.

Likes

They Provide Good salary and bench period, but your bench period is subject to your salary, if you have high salary, manager will come and remove you for just 1 project interview also. If you are asked to leave the company, they'll pay you a 2 months of termination bonus or will ask you to serve 2 month notice period while being with the organization.

Dislikes

...g that resource from doing their work and that answer literally made me stunned. One more bonus for you: The managers and TLs openly talk about the salary part when you complain them about the overwhelming work load, they will simply say we paid you more because we want you to outperform. In any organization I worked I have never seen anybody talk about pay, here the TL and manager talked about it on numerous meetings, and I swear I did not lie about anything I mentioned above. Oh I forgot to mention, in the starting of the project, my TL did not even know how agile works and what agile is, that ***, assigned stories to me which were of (actual)15 story points , meaning one story point is 8 hours for us, but his inability to identify complexities and split the story into smaller parts costed me big time, I always spoke to him about it, this did not happen just once, and to establish dependency, he would not even help me, he will say he will help, but he won't even answer the call, the reality of my TL for you!

Likes

-Fixed Salary -Good health insurance -Good client base -For tech enthusiasts it's a great place as there are lot of learning platforms and so many hackathons and code events

Dislikes

-Short term projects -Annual appraisals are not aligned with employee performance -Once we come out from project, again we have to prepare and give interviews to get another project and client interviews are not that easy to crack -For experienced people like 8+ there will be hell lot of expectations and we have to contribute to Epam as well Client with this we lose work life balance. So for experienced people its a challenging company where you have to be very compete and proactive to survive

Likes

The pay structure is all fixed, there are no variables. Appraisals are satisfactory most of the times. Work Life balance is good. Managers are mostly good.

Dislikes

Frequently changing systems, processes and policies. You have two managers, RM and Project Delivery Manager, which usually feels kind of confusing.

Likes

Work environment is better in respect with other service based companies and work is also better with new tech and tools being used in projects.

Dislikes

I heard that salary increments are less. I have joined company recently and my increment will happen after 1 year