Endava Service Delivery Leader salaries in Customer Success, Service & Operations in India

Likes

One of the worst company .no job security hire and fire process.if you are fresher then you can join with 3 year agreement.

Dislikes

No job security.if you are salary more than 9L you are in red border.dont join.only this company try retains freshers.this company not for experience .some managers don't have updated technologies knowledge.

Likes

Frequent team meeting with senior management and account heads. You performance will be tracked and regular feedback will be shared, which helps us to build ourself. Most of the employees were kind , friendly and helpful to discuss and clear your doubts on any stage of the process. Every month best employee will be rewarded and recognised for each accounts. Best company for job security if you prove yourself and make a name for yourself then this company is heavenly home to work

Dislikes

...ore timings. Sometimes you have to work up to midnight. No compoff for managers. No extra pay for late hours.

Likes

On time Salary

Dislikes

1. C-Category Company - Meaning No Job Security 2. No Bank Loans - Reason - C-Category Company 3. Learning’s - How to be a cheap person in life, good learning here. 4. Projects - Only one customer (No one knows when that customer will run away) 5. Hygiene - They don’t know the meaning of it. So don’t expect anything. Food will be served with insects, unwashed plates and good reason to visit hospitals throughout your employment. 6. HR - They will always need a helping hand and will route you to the VP for everything. Basically, they are not trained to be HR or take their own decisions. 7. Team - New generation working there knowing not that their future holds nothing. 8. Hire and fire policy - Executed very well by the Management. 9. Notice Period - 90 days (Not a single day will be reduced even if you are in the coffin box. They will ask your family members to keep you inside the coffin box for 90 days in their office and then take it) 10. Who can work here? - People who are disowned by family members, society as useless to live on earth. Because you will already see those people in the senior management. And the company is run by such people. 11. Promotions - It is only for those nod their head for everything the Senior Management says. If you are expecting talent based performance then this is not the place. 12. Probation Period - There is no such concept here. 13. Leave of Absence - if you don’t turn up, you will get 3 emails from HR and then a mail on paying 3 months Salary to the company and they will threaten that they will destroy your career by marking bad in the BGV. The HR will directly say that you won’t get a job for next 10 years. Overall, the name of the company Galax.E is never a GalaxE. It is hell on earth. Think and take wise decisions.

Likes

Only part of salary giving at correct time I liked and cab facilities are good regarding that nothing is good

Dislikes

First thing is there is no supportive for employee and no benefit’s. There is no growth at all. No functions and no entertainment in this company

Likes

...billable resources above 60% billability. Otherwise no work from home allowed. Compensation was also fine.

Dislikes

1. Lot of micromanagement was done by the management and there was no transparency. The senior management did not share details with the individual contributors. The details were shared with the leads of different locations and leads did not share information with us. 2. For applying for Work From Home, everyday you needed to get approval from your lead and share details like what activities will you be doing - and at the end of day you need to share detailed report about what all you did. If you reviewed a deliverable, how many comments were shared that was also asked by the lead/ manager. 3. Lot of politics within the team. 4. The role was of SQA consultant but we were asked to work for Testing activities also. 5. Management was only concerned about billing. Not at all employee friendly company. 6. Poor management and poor HR policies.