Elsevier New Delhi Customer Success, Service & Operations Salaries by 4 Employees (Updated 2025)

Designation	Avg Annual Salary	Open Jobs
Project Content Manager 10 - 11 years exp. · New Delhi (AmbitionBox Estimate)	₹10 L/yr - ₹14.8 L/yr
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Customer Care Executive 16 years exp. · New Delhi (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
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Starting your career? Discover Elsevier fresher salaries in India
Content Manager 12 years exp. · New Delhi (AmbitionBox Estimate)	₹13.3 L/yr - ₹17 L/yr
Starting your career? Discover Elsevier fresher salaries in India

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Salary related reviews for Elsevier

Engineering Manager in Pune

Full Time

Engineering - Software & QA Department

1.0

• posted on 08 Sep 2024

3.0

for Salary and Benefits

Likes

Apart from pay nothing great

Dislikes

The old boys club, no respect for new ideas and experimentation. The Bengaluru Technology Hub Center has terrible insecurity and always in disagreement with onsite folks. It's politics form initial fee weeks. Certainly onsite and India management hand in glove in making sure people don't cross there sphere of influence

Skill development - Bad

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Lead Automation And Quality Assurance Engineer in Chennai

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• posted on 03 Aug 2022

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for Salary and Benefits

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Cab, wfh, decent salary, some perks, very good culture

Salary - Good

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Dislikes

Less focus to chennai location. If it is RT dept They focus much on Uk, Netherlands and Bangalore. But if it is part of DBS, chennai location is good. The location strategy can be aligned location wise for effective work force.

Accounts Manager in Pune (working remotely)

Full Time

Sales & Business Development Department

4.0

• posted on 09 Aug 2024

2.0

for Salary and Benefits

Likes

Platforms to learn and provide feedbacks are very encouraging. No micromanagement.

Skill development - Good

+3 more

Dislikes

Flat hierarchy so promotions and moving ladders is very challenging and time taking. Appraisals are in single digits and restrictions in marketing support

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Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 13 Jul 2024

5.0

for Salary and Benefits

Likes

My most loved company, wonderful work experience, working in Elsevier is my most memorable days had very good learnings and very safe happy environment.. loved to work again in Elsevier if I get a opportunity..

Salary - Excellent

+6 more

Dislikes

Nothing

Software Engineering Lead in Bangalore / Bengaluru

Full Time

Project & Program Management Department

3.0

• posted on 30 Nov 2023

3.0

for Salary and Benefits

Likes

Good Onboarding Experience. Product Owners with deep knowledge,even with technical expertise. Development Days For Learning

Work-life balance - Good

Dislikes

Unstructured and unorganised HR management in India. Lack of benefits, medical insurance policies are below average Company has a startup culture with unnecessary branding and marketing. Not suggested for experience and senior roles.Monopoly run by Onsite Management. Good for an entry level engineers only.

Job security - Bad

+3 more

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Elsevier interview questions by designations

Data Analyst (2)Associate Editor (1)Order Fulfillment Specialist (1)Journal Manager (1)

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Elsevier Salary FAQs

What is the notice period at Elsevier in Customer Success, Service & Operations Department in New Delhi?

According to AmbitionBox, 50% of the Elsevier employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 1 Month, 50% reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Elsevier , New Delhi is INR . Salary estimates are based on 4 Elsevier latest salaries received from various employees of Elsevier.