Elevate Services Customer Success Manager salaries in Gurgaon / Gurugram

Likes

There is nothing to like about it expect getting good compensation and work from home but you end up regretting it as the work culture and management is pathetic. Will never ever ask anyone to go there.

Dislikes

Everything, like everything. 1. There is no management - Sumati, the contract department chandigarh is the pathetic place to work. 2. In Chandigarh Elevates there are no lawyers there are politicians. 3. Have worked in multiple organisations but never saw a work culture like this. No matter at what senior or junior position they hire you. They will treat you like an outsider and the junior position person will be your boss and will be giving you commands with discrespect, for which no management will listen to you. If they will listen you then in near future you will be the target to kick out from the organization. 4. There is no job security - they will kick you out anytime. 5. They do Layoffs every month but to keep the image clean in the market they hide it and most of the times do force layoffs for clean image. 6. They have assessments every month till Team Lead Position which now happens on every quarter after employees' request in which you have to get 99.5% otherwise you will be in PIP. 7. They have Quarter review instead of Annual and if you get low rating in quater review they will fire you and these ratings are based on buttering not performance. 8. No appreciation for work done by managers. 9. Directors are not directors they are great politician leaders. Note: If you don't want to end up your life with mental health issues please avoid joining this place just for work from home.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

Am not dislike this company

Likes

1. Work-Life balance is the only positive thing about Elevate Services, but that totally depends on your Manager 2. Elevate will not fire you but they make sure to screw your life like hell 3. Leaves: One can club their leaves (SL/CL/PL). No sandwich leave policy. 4. Work from home 5. Compassionate: Management can organize/attend Funeral services for the deceased employee but no value for living ones.

Dislikes

...ase your Manager. Growth: If you ask for a promotion or raise, you are greedy. Appraisal Cycle: The review period is from January to December but salary raises will be given in July to normal employees. No time frame for Special Employees. Learning & Development: The learning portal is open for all, but classroom or goal-oriented training is available to Special Employees (wife/husband/girlfriend/boyfriend/pleasing personalities). WFH: Per the Manager, an employee should work more than 8hrs. Leaves: No leave encashment or adjustment policy.

Likes

At Elevate, the work-life balance is exceptional. The company places a strong emphasis on employee well-being by offering flexible work hours, remote work options, and a supportive environment.

Dislikes

Elevate's job security has been a concern recently, as several employees faced job losses during the IT sector's recession. This raises questions about the company's ability to protect its workforce during challenging times and may make prospective employees cautious about their long-term stability within the organization.

Likes

Elevate is a family where everyone has the freedom to put their thoughts and ideas across. Employees are helpful and friendly. The management is great.

Dislikes

The middle management of the company set unachievable goals, that they too cannot achieve in the given timeline. Basic policies of the company can change at any time. Accountability scales are different.