EKTA World Mumbai Customer Success, Service & Operations Salaries by 10 Employees (Updated 2025)

Designation	Avg Annual Salary	Open Jobs
Manager - CRM 9 - 12 years exp. · Mumbai (4 salaries)	₹5 L/yr - ₹8.5 L/yr
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Assistant General Manager 10 - 12 years exp. · Mumbai (3 salaries)	₹12 L/yr - ₹21.8 L/yr
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CRM Executive 3 - 4 years exp. · Mumbai (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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Assistant Manager Customer Delight 6 years exp. · Mumbai (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
Starting your career? Discover EKTA World fresher salaries in India

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Salary Discussions, Hike & Promotions

a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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Salary related reviews for EKTA World

3.3

Rated by 3 employees for salary & benefits

CRM Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 26 Nov 2023

2.0

for Salary and Benefits

Likes

Staff are all good and helpful. You'll get to learn more. Men's and Women's day, Diwali, Christmas are celebrated. 2nd and 4th Saturdays are off.

Dislikes

No growth, no increment, salary is not on time. FNFs aren't on time in case you're leaving and have any arrears left. There's inner politics in between higher ups so if your favourite one you'll definitely get a hike.

CRM Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 25 Nov 2022

1.0

for Salary and Benefits

Likes

Overall environment, work life is balance and benefits for freshers to upgrade skills.

Dislikes

Salary is not on time, old employees facing 1-3 months delay in salary. No increment promotion. Softwares not much updated. Cost cutting.

Senior Site Supervisor in Nashik

Full Time

Construction & Site Engineering Department

5.0

• posted on 18 Sep 2024

3.0

for Salary and Benefits

Likes

Flexible timings, salary on time

Dislikes

I worked with ekta world for 14 years but I didn't get salary according to my experience. I started with 3500 salary in 2009 and it took me 14 years to reach 20000. It was very slow growth.

Assistant Manager CRM in Mumbai

Full Time

Administration & Facilities Department

1.0

• posted on 11 Oct 2021

1.0

for Salary and Benefits

Likes

...security, Horrible work culture Management is horrible. Hell lot of politics.. Salary is not on time. Company is on the edge, of going bankrupt. Don't even think of joining here.

Dislikes

Financially not stable. Salary is delayed by 2 to 3 months. Don't have money to complete the project. Customers are cancelling the booking and have to wait for 6 months for refund.

Presales Consultant in Bandra

Full Time

Sales & Business Development Department

4.0

• posted on 21 Nov 2024

4.0

for Salary and Benefits

Likes

...presales manager are always available to help regardless any querry or concerns. Salary is on time no delays. We used to get our comp-offs without multiple followups or requests. Would strongly recommend Ekta who wants to learn and grow. Now am working with Lodha after great learning at Ekta

Dislikes

Poor Management.

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Know more about EKTA World Mumbai

EKTA World Salary FAQs

How much does EKTA World pay per year?

The average EKTA World salary ranges from approximately ₹1.8 Lakh to ₹2.8 Lakhs per year for a CRM Executive and ₹16 Lakhs to ₹26 Lakhs per year for a General Manager. Salary estimates are based on 10 EKTA World salaries received from various employees of EKTA World. EKTA World employees rate the overall salary and benefits package 3.3/5 stars.

What is the highest salary in EKTA World?

The highest-paying job at EKTA World is a General Manager with a salary of ₹16 Lakhs to ₹26 Lakhs per year. The top 10% of employees earn more than ₹22.79 lakhs per year. The top 1% earn more than a whopping ₹98.16 lakhs per year.

What is the minimum salary in EKTA World?

Minimum salary at EKTA World depends on the role you are applying for. For CRM Executive the minimum salary is ₹1.8 Lakh to ₹2.8 Lakhs per year, and for PRE Sales Executive the minimum salary is ₹2.4 Lakhs to ₹3.6 Lakhs per year and so on.

What is the notice period at EKTA World in Customer Success, Service & Operations Department in Mumbai?

According to AmbitionBox, 88% of the EKTA World employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 1 Month, 12% reported a notice period of 2 Months.This is based on 8 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at EKTA World , Mumbai is INR . Salary estimates are based on 10 EKTA World latest salaries received from various employees of EKTA World.