Dormakaba India Customer Success, Service & Operations Department Salaries in Kolkata (Updated 2025)

Likes

They treat employee like family, management team always motivate employee. They never abuse any team member.

Dislikes

Salary is decent but career growth is slow. After completing 3 year there is no incentive scheme for sales person.

Likes

Well Established Brand. Product is excellent.

Dislikes

Management is not interested in growth of company rather they are busy in their own projects. Front line team is being forced to work with particular partner only. Poor Service for customers. All technical talent drained out which was strength of Dormakaba.

Likes

One of the best balance between professional environment and Indian work ethics. Almost 25% of the employees are over 10years in the company. No sign of internal politics.

Dislikes

The company is not using its full potential still

Likes

Very uncertain Management and environment, no trustworthy for employee perspective they fire employee within 3 months time frame without reason.

Dislikes

Very uncertain Management and environment, no trustworthy for employee perspective they fire employee within 3 months time frame without reason.

Likes

We have a crisis management team,where any employee can reach out for help during this pandemic. Regional management team always insisted on safety of the employee. Safety SOPs were strictly followed during the entire lockdown and unlock durations. Company supported each employee and their families at great extent and max efforts were made not to cut down employees.