Dell Service Improvement Manager salaries in Gurgaon / Gurugram

Likes

The culture and work life balance at Dell is excellent. There are learning opportunities depending on the job role.

Dislikes

Due to constant layoffs the job security isn't there. Also, compensation should be improved.

Likes

I don't see a single point as of now. This used to be best work life balance org, but not anymore.

Dislikes

The Work-Life Balance is becoming very poor day by day with expectations to work late hours and weekends without compensation, is particularly challenging. Compensation and benefits are below industry standards. The immediate management tends to be retaliative and blame-shifting, which creates a challenging and equally toxic atmosphere., The work culture is dying here, is toxic, pressuring employees to overwork. Too many long, unproductive meetings further reduce overall productivity. There are limited opportunities for career growth and advancement. Too much micro management at work by immediate leaders. Too much work over commit to higher management of immediate leader leading to employee dissatisfaction.

Likes

One of the best companies to work for. Leadership, strategy, growth and learning new skills are all in one package.

Dislikes

While they don’t pay as great as other competitors, they try the best to match. In Japan they were one of the best payers

Likes

The Hyderabad office is kind of nice, big cafeteria (limited options though) Theres free linkedin learning for everything, so if you make the time you can learn a ton of stuff for free! Lots of CSR activities to involve in to support animals, environment, LGBTQ+ community etc. Very Good safety (maybe a bit too much) for female employees.

Dislikes

The overall bonus is ok but the yearly increment is very bad. Even with working extremely hard and overachieving targets throughout the year, you end up in 5% or 7% bracket - which is what people who do the minimum also get so it really is a huge demotivator. Internal job application is constantly encouraged, but HR will reject your resume without even screening your profile - lot of internal decisions are made by HM so HR is least bothered. Last but not least, yes - despite the compliance and everything there is a ton of partiality - especially in the India Dell - between the people from North and South of India.

Likes

I appreciate the friendly atmosphere and the camaraderie among colleagues at Dell. The team dynamic fosters a supportive environment where collaboration thrives. While the company culture may be average, the relationships I've built with my coworkers have made my experience enjoyable. Having friendly colleagues makes the workday more enjoyable and creates a sense of belonging within the team.

Dislikes

I have several concerns about working at Dell. The poor work-life balance, with expectations to work late hours and weekends without compensation, is particularly challenging. Additionally, the management tends to be retaliative and blame-shifting, which creates a punitive atmosphere. The compensation and benefits are below industry standards, with annual merit increases falling short of the inflation rate. The work culture can be toxic, pressuring employees to overwork. Remote workers face an unfriendly culture, often being forced to adopt a hybrid model and treated as second-class employees. Long, unproductive meetings further reduce overall productivity, and there are limited opportunities for career growth and advancement.