Solera Customer Success, Service & Operations Department Salaries in India

Likes

...olera take over, Everything is changed. Only adavantage is wfh and nothing else. No hike and bonus for 2 years no proposal. If you don't have any other offer and last is this, then you can join. Still try to search for other companies after getting.

Dislikes

Not Dealersocket but Solera, no appraisal at all

Likes

Only salary (without the pay slip ever coming on time though)

Dislikes

The management expects miracles (which only God - if he exists can make), without knowing the zilch of technology. Most of the senior managers are in their current position only because of their past connections (which are rampant in the industry and more so in this country called India) and not because of their merit. The power, which is in the wrong hands (in the industry - someone who is not even a Computer Science graduate is at the helm) is wielded according to their whims and fancies. Unnecessary pressure is created without understanding the consequences or the depth of technology or the pain points of an engineer. No recognition whatsoever for all the hard work that you did. People are fired without notice and for the wrong reasons. The management cannot take any constructive feedback. Please do not join this company at any cost. It is hopeless and bound to fail with no future.

Likes

The Managers is India are comfortable and easy to work with.

Dislikes

There is no appraisal/hike mechanism in this company. Everthing is controlled in US.If anyone raises voice the management would fire that employee. The management tries to force fit everything on an employee be it workload,policies etc.They are not open to feedback. Too much micro management from the Top level. They have a tool which tracks time in the system :no matter how good your perform and if this tool shows less working hours you will have to give several explanations and will be treated badly. In short dont waste your valuable career by joining Solera.

Likes

Great teammates. Work from home. Good leave policy. Office looks great.

Dislikes

Micromanagement. Zero appraisal or promotion even after working round the clock. Company has no direction. It's all gone downhill ever since the acquisition by Solera. Clients are leaving left and right. There is no appreciation of hard workers. I could go on.

Likes

I think this is a shell company established by some fraud people. I have seen many people get hired here and layed off within days they join. I'm one of the unlucky guy who got lured with their fake offer

Dislikes

As I've said everything in likes..