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3.8

based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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DCB Bank Senior Customer Service Manager salaries in Kolkata

Annual salary range
0 - 7 years exp.
₹4 Lakhs - ₹6.2 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Manager Salary in Banking Companies for 0 - 7 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Manager Salary
0 - 4 years exp. (4 salaries)
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₹4.5 L/yr - ₹5 L/yr

BFSI, Investments & Trading
Senior Customer Service Manager Salary
4 - 7 years exp. (AmbitionBox Estimate)
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₹5.2 L/yr - ₹6.2 L/yr

Sales & Business Development
Senior Customer Service Manager Salary
0 - 1 year exp. (AmbitionBox Estimate)
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₹4 L/yr - ₹5.2 L/yr

Last Updated: 4 Jan 2025

Senior Customer Service Manager salary at DCB Bank ranges between ₹4 Lakhs to ₹6.2 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 8 latest salaries received from various employees of DCB Bank.

Latest annual salaries shared by DCB Bank Senior Customer Service Manager in Kolkata

3w ago
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3 years exp.
2mo ago
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7 months exp.
4mo ago
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3 months exp.
5mo ago
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4 years exp.
6mo ago
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3 years exp.
10mo ago
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4 years exp.
1y ago
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7 years exp.
1y ago
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1 year exp.

Experience wise DCB Bank Senior Customer Service Manager salaries in Kolkata

Last Updated: 4 Jan 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹4 L/yr - ₹8.3 L/yr
1 year (AmbitionBox Estimate)

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₹1.9 L/yr - ₹5.2 L/yr
2 years (AmbitionBox Estimate)

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₹4.3 L/yr - ₹5.5 L/yr
3 years (AmbitionBox Estimate)

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₹4.5 L/yr - ₹8.7 L/yr
4 years (AmbitionBox Estimate)

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₹4.5 L/yr - ₹5.2 L/yr
View all

Similar Designation salaries in DCB Bank

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₹2 L/yr - ₹3.7 L/yr
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₹5.5 L/yr - ₹7.2 L/yr

Top skills at DCB Bank for Senior Customer Service Manager

Sales Customer Service CRM customer care Customer Retention Customer Service Management customer support Team Management Customer Handling Branch Operations Operations Management Communication Skills Operations Banking Operations Trade Finance

Salary related reviews for DCB Bank

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 24 Oct 2024

4.0
 for  Salary and Benefits

Likes

They are giving good salary package.

  • Salary - Good

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

read more
  • Skill development - Bad
    +4 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 21 Jul 2024

3.0
 for  Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

read more

Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

read more
  • Skill development - Bad
    +5 more

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 12 Apr 2024

2.0
 for  Salary and Benefits

Likes

The work culture is really good There are company events and parties almost every month Really good training program Very supportive managers

read more
  • Promotions - Good
    +1 more

Dislikes

...ng at month ends You may have to stay at the branch the whole night to disburse your case Credit team is very slow Half your salary will be gone in travelling

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  • Salary - Poor
    +3 more

Full Time

 · 

Other Department

2.0
  •  posted on 21 Dec 2023

3.0
 for  Salary and Benefits

Likes

Agree with work life balance but not good culture.

  • Work-life balance - Excellent

Dislikes

...am work at branch level work. Operations and Sales both are differently working. Operations people are seating ideal and getting good salary and bonus as well. Pls change the culture otherwise attrition will be higher in future. They are the liability for the organization and if you compare with other organizations, operations people are enjoying a lot. Pls change the culture 🙏

read more
  • Skill development - Bad
    +4 more

Full Time

 · 

Other Department

1.0
  •  posted on 20 Jun 2024

4.0
 for  Salary and Benefits

Likes

Very High work pressure Employees Don't Join DCB Bank But it's giving very High salary And you can't not create work life balance, if you do Join facing Work pressure, mental pressure, So pls don't Join

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  • Salary - Good

Dislikes

pressure, mental pressure, work life balance So pls don't Join

  • Skill development - Bad
    +5 more
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DCB Bank Senior Customer Service Manager Salary FAQs

What is the salary of Senior Customer Service Manager at DCB Bank Kolkata?
Senior Customer Service Manager salary at DCB Bank in Kolkata ranges between ₹4.0 Lakhs to ₹6.2 Lakhs for less than 1 year of experience to 7 years. According to our estimates it is 1% less than the average Senior Customer Service Manager Salary in India. Salary estimates are based on 8 latest salaries received from various employees of DCB Bank Kolkata.
How does the salary of a Senior Customer Service Manager at DCB Bank Kolkata compare with the average salary range for this job?
The average salary of a Senior Customer Service Manager at DCB Bank is 1% less than the average salary of a Senior Customer Service Manager in Kolkata. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Service Manager at DCB Bank?
Sales, Customer Service, CRM, customer care and Customer Retention are some of the popular skills required to work as a Senior Customer Service Manager at DCB Bank Kolkata.
What is the estimated take home salary of a Senior Customer Service Manager at DCB Bank in Kolkata?
The estimated take-home salary of a Senior Customer Service Manager at DCB Bank ranges between ₹37,273 per month to ₹38,479 per month in Kolkata. The take-home salary calculation is based on the average DCB Bank Senior Customer Service Manager salary in India which ranges between ₹4.0 Lakhs to ₹6.2 Lakhs per year for employees with less than 1 year of experience to 7 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Manager at DCB Bank in Kolkata?
According to AmbitionBox, 33% of the DCB Bank Senior Customer Service Managers in Kolkata reported a notice period of 15 days or less, 34% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 9 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

DCB Bank Senior Customer Service Manager salary in Kolkata ranges between ₹4 Lakhs to ₹6.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 8 DCB Bank latest salaries received from various employees of DCB Bank.