Datamatics Global Services Customer Service Associate Salaries by 2 Employees

1 - 5 years exp.

₹1.7 Lakh - ₹2.1 Lakhs

Low Confidence

Avg. annual salary (AmbitionBox Estimate)

Monthly In-hand Salary

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Last Updated: 25 Feb 2023

Companies similar to Datamatics Global Services for Customer Service Associate

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Sutherland Global Services Customer Service Associate Salary 0 - 6 years exp. (1.6k salaries)	₹1 L/yr - ₹5.5 L/yr 55% more	2 job openings
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Zensar Technologies Customer Service Associate Salary 1 - 7 years exp. (5 salaries)	₹1.5 L/yr - ₹3.3 L/yr 38% more
Orange Business Customer Service Associate Salary 1 - 5 years exp. (4 salaries)	₹4 L/yr - ₹7.2 L/yr 184% more
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Sopra Steria Customer Service Associate Salary 1 - 8 years exp. (4 salaries)	₹2.3 L/yr - ₹5.4 L/yr 92% more
GlobalLogic Customer Service Associate Salary 2 - 3 years exp. (4 salaries)	₹2.2 L/yr - ₹9 L/yr 139% more
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Customer Service Associate salary at Datamatics Global Services ranges between ₹1.7 Lakh to ₹2.1 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 2 latest salaries received from various employees of Datamatics Global Services.

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Top skills at Datamatics Global Services for Customer Service Associate

International Voice Process Outbound Calling Telecalling Inbound Calls Order Processing customer support Order Management

Salary related reviews for Datamatics Global Services

4.0

Rated by 6 employees for salary & benefits

Team Lead in Andheri, Mumbai

Data Science & Analytics Department

3.0

• posted on 24 May 2022

2.0

for Salary and Benefits

Likes

Salary on time

Dislikes

Management not able to take good decision resulting in entire team in trouble. Instead of hiring and retaining skilled resources, they prefer freshers and then expect freshers to do job of seniors. As soon as you resign, you become enemy and they start talking to you in different way. After you resign, you cannot join directly or indirectly their clients or other companies who work with same client. This put me in trouble, despite of having good opportunity in hand, I wasn't able to join that company. Datamatics forced me not to join. IT team speaks abusive language and even after complaining, nothing happens. Management tries to throw their mistakes on you.

Salary - Poor

+4 more

Team Lead in Pondicherry / Puducherry

Finance & Accounting Department

3.0

• posted on 16 Jul 2021

4.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Good

Dislikes

There is a lot of politics and the management doesn’t address our issues.

Work satisfaction - Poor

Survey Programmer in Mumbai (working remotely)

Full Time

Other Department

1.0

• posted on 28 Dec 2024

1.0

for Salary and Benefits

Likes

Salary on time. Colleagues are good. Depend upon in which team you are

Job security - Excellent

Dislikes

Less appraisal, no recognition, extended working hours, always take approval if you have PL GL, not more than 2 days, Lots of process depend upon team, No bonus, No get-together.

Salary - Bad

+5 more

Technical Writer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

2.0

• posted on 16 Oct 2024

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

...otice period nor the money what they mentioned on their policies, they do fraud. They didn't give my salary and eat my money and ignore the calls and mails.

Salary - Poor

+6 more

Loan Processing Officer in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 08 Oct 2024

2.0

for Salary and Benefits

Likes

Over Time Allowance - 70 per hour Night Shift Allowance - 100 per day Multiple Shift Timings Good only for Freshers

Skill development - Good

+1 more

Dislikes

IDFC First Bank Loan Process - Seepz No Proper Break Timing Small Canteen No Holidays on Festivals Very Less Salary Brain Exertion More than Work

Salary - Poor

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Datamatics Global Services Customer Service Associate Salary FAQs

How the salary growth look like for a Customer Service Associate at Datamatics Global Services in India?

The salary growth for a Customer Service Associate at Datamatics Global Services depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Datamatics Global Services:

Experience	Average Salary Range
1 year	₹0.7 Lakhs to ₹2.0 Lakhs per year
2 years	₹1.7 Lakhs to ₹2.1 Lakhs per year
3 years	₹1.7 Lakhs to ₹2.1 Lakhs per year
4 years	₹1.7 Lakhs to ₹2.2 Lakhs per year

and so on.

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Datamatics Global Services Customer Service Associate Salaries

Datamatics Global Services Customer Service Associate salary in India ranges between ₹1.7 Lakh to ₹2.1 Lakhs. This is an estimate based on latest salaries received from employees of Datamatics Global Services.