Crowne Plaza Guest Service Associate salaries in Customer Success, Service & Operations in India

Likes

Work culture was fine . Working time was fine.

Dislikes

They fire me in covid19 time , I'm not able to pay my loan back and this company is not secure for my future , they can pay us 30% of salary and if they can't pay 30-20-10% of salary so there is no problem we are not my family i understood I'm just a products so company will give me job until I'm profitable for them. I know nothing going to change.

Likes

If one is from hospitality background and want to have a great place to work -Crowne plaza mayur vihar is the best place. Staffs are super friendly and highly professional. All of the staffs are very grounded and helpful in manner.

Dislikes

Salary offered can be better. Work schedule can be better.

Likes

Salary,Incentives,Upsolds,Points. You can learn a lot there . Due to Work Pressure

Dislikes

If Someone Ask Me What I dislike about crown plaza Mayur Vihar I have N number of things . Work Timings By Hr- 9 hrs But work time by our department - 14 hrs are so less. Seniors overe there have monopoly and if someone doesnt agree to their things then they will make the hell out of the things . So toxic environment. Even if you complaint about any senior in Hr Or to Your manager they will just ignore it like you dont exist. Even the Hr are like we have set the rules and we cant interfere in Your departmental issues . You cry,crib or even die they dont care . Dm's in the front office are soo soo arrogant that they want You to just follow them and every one wants their things to be followed you know and if you dont then see what happens to you . No proper sops are being maintained everyone have their own sops and they are so stick to their notions that every senior will tell you different way of workings making a fuss everytime . they just leave the work on you and will leave

Likes

Nothing as such only because of the loyalty job securiry is there

Dislikes

No growth No recognition Salary not competitive Senior management plays favouritism Overall treatment to an employee is terrible Management plays politics Management doesnt adhere to brand promises Such as 6 off a month

Likes

...ement is transparent. There is a huge cafeteria and gaming arcàde for chilling. Company' police's are good appraisal are fair and they give good salary hike and bonus ever year.

Dislikes

There is a lot politics and the management doesn't address our issues salary is decant butcrear growth isslow there is a bond of 2 years before which you cannot resing on the job training is not given to new joiners.