Cross Country Infotech Customer Service Associate Salaries by 4 Employees

5 - 11 years exp.

₹2.1 Lakhs - ₹2.9 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

18% less than the average Customer Service Associate Salary in IT Services & Consulting Companies for 5 - 11 years of experience

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Last Updated: 13 Aug 2023

Companies similar to Cross Country Infotech for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
JoulestoWatts Business Solutions Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹5 L/yr - ₹6 L/yr 128% more
Gigleaz Customer Service Associate Salary 4 - 7 years exp. (4 salaries)	₹4.1 L/yr - ₹7.8 L/yr 144% more
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PC Solutions Customer Service Associate Salary 0 - 3 years exp. (3 salaries)	₹2 L/yr - ₹2.1 L/yr 16% less
Teleperformance Customer Service Associate Salary 0 - 8 years exp. (5.4k salaries)	₹0.9 L/yr - ₹6.2 L/yr 17% more	5 job openings
Amazon Customer Service Associate Salary 0 - 10 years exp. (4.2k salaries)	₹0.6 L/yr - ₹6.8 L/yr 48% more

Customer Service Associate salary at Cross Country Infotech ranges between ₹2.1 Lakhs to ₹2.9 Lakhs per year for employees with experience between 5 years to 11 years. Salary estimates are based on 4 latest salaries received from various employees of Cross Country Infotech.

Experience wise Cross Country Infotech Customer Service Associate salaries

Last Updated: 13 Aug 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
8 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr
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10 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr
11 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr

Similar Designation salaries in Cross Country Infotech

Customer Service Executive Salary

(AmbitionBox Estimate)

₹3.1 L/yr - ₹3.9 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Senior Associate Salary

(6 salaries)

₹2.5 L/yr - ₹6 L/yr

Process Associate Salary

(108 salaries)

₹1.98 L/yr - ₹4.5 L/yr

Team Lead Salary

(10 salaries)

₹7 L/yr - ₹22 L/yr

Technical Support Engineer Salary

(AmbitionBox Estimate)

₹4.3 L/yr - ₹5.5 L/yr

Analyst Salary

(AmbitionBox Estimate)

₹3.5 L/yr - ₹4.5 L/yr

Salary related reviews for Cross Country Infotech

Process Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 22 Jan 2024

1.0

for Salary and Benefits

Likes

current location

Dislikes

...ue to final settlement process and situation I landed with no salary from both..No information before joining company on salary dates, overall pathetic experience and left company as i heard that company location is changing

Salary - Bad

+5 more

Security Officer in Pune

Full Time

IT & Information Security Department

1.0

• posted on 08 Mar 2025

1.0

for Salary and Benefits

Likes

...ts which you can work on to improve your skills.Politics happens alot over here. Salary hike is a very big thing even if you work day n night. No promotion till you work for 3 years. Managers will give you tough time even if you work the right way. Noone should join this firm ever, it's better sit at home and wait for the right opportunity than killing your career.

Dislikes

Everything is to be disliked when you work in Tier4 companies like this.

Salary - Bad

+5 more

Junior Analyst

Quality Assurance Department

4.0

• posted on 31 Oct 2019

5.0

for Salary and Benefits

Likes

...pportive Leads. Flexible shift timings. Performance is considered & appreciated. Satisfactory pay scale & appraisal. Indian & western festival celebrations. Process parties & outing. Various events.

Salary - Excellent

+6 more

Dislikes

Limited 4 wheeler parking space. No food counter available in cafeteria. No Pick & drop service.

Senior Software Engineer in Pune

Engineering - Software & QA Department

1.0

• posted on 27 Sep 2019

1.0

for Salary and Benefits

Likes

Nothing except on-time salary

Dislikes

Hire and fire type company. No career and individual growth. Lots of politics. Managers, HRs and management are worst. Threatening environment. No bonuses or perks. No standard at all. Very high attrition rate.

Salary - Bad

+6 more

Process Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Jan 2024

1.0

for Salary and Benefits

Likes

There is nothing to like in this pathetic company

Dislikes

It is the worst company I have ever seen in my life , you will not be judged by your performance rather you will be judged by how you make your senior manager feel about themself , I have been mentally torchered here by the manager and TL , please don't join and waste your precious time in this unprofessional and unethical company

Salary - Bad

+6 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Cross Country Infotech Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Cross Country Infotech ?

The average salary of a Customer Service Associate at Cross Country Infotech in India typically ranges from ₹2.1 Lakhs to ₹2.9 Lakhs per year, depending on experience (from 5 years to 11 years).

The top 10% of Customer Service Associate at Cross Country Infotech earn more than ₹2.9 Lakhs per year, and the top 1% earn over ₹2.9 Lakhs per year. Customer Service Associate Salaries at Cross Country Infotech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Cross Country Infotech employees in India.

What is the estimated take home salary of a Customer Service Associate at Cross Country Infotech in India?

The estimated take-home salary of a Customer Service Associate at Cross Country Infotech in India typically ranges from ₹16,779 to ₹18,490 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹2.9 Lakhs per year for employees with experience ranging from 5 years to 11 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Cross Country Infotech. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Cross Country Infotech for Customer Service Associate in India?

Gigleaz	₹4.1 Lakhs to ₹7.8 Lakhs per year
JoulestoWatts Business Solutions	₹5.0 Lakhs to ₹6.0 Lakhs per year
Amazon	₹0.6 Lakhs to ₹6.8 Lakhs per year
Teleperformance	₹0.9 Lakhs to ₹6.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Cross Country Infotech, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to Cross Country Infotech in India?

The salary of a Customer Service Associate at companies similar to Cross Country Infotech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

PC Solutions

₹2.0 Lakhs to ₹2.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at Cross Country Infotech in India?

The salary growth for a Customer Service Associate at Cross Country Infotech depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Cross Country Infotech:

Experience	Average Salary Range
5 years	₹2.3 Lakhs to ₹3.0 Lakhs per year
8 years	₹1.9 Lakhs to ₹2.4 Lakhs per year
10 years	₹1.9 Lakhs to ₹2.4 Lakhs per year
11 years	₹2.6 Lakhs to ₹3.3 Lakhs per year

and so on.

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Cross Country Infotech Customer Service Associate Salaries

Cross Country Infotech Customer Service Associate salary in India ranges between ₹2.1 Lakhs to ₹2.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Cross Country Infotech latest salaries received from various employees of Cross Country Infotech.