Credence Resource Management Customer Service Agent salaries in India

Likes

...y department works towards the growth of the company which indirectly helps you. You will get timely salary and also promotion as per your capabilities. Overtime and working on indian holidays is also taken care. You also have canteen facilities with variety of food. Work culture is good.

Dislikes

As this is US based process you may have only US holidays. Working benefits depends on every department individually.

Likes

Company might be good in specific departments but I worked with letter team which had terrible management.

Dislikes

...in the letter team everyone is frustrated and want to leave as soon as possible. Don't get lured by the salary they offered it's now worth it.

Likes

Nathing to highlight here, it's all day to day same work, poor job training program, you will get just buddy up session with current employee and after 3/4 days you have to start working on your own, it's simple data entry job for few departments (specially in correspondences back office department) other processes might have better experience, i would suggest atleast don't join back office correspondences department in credence, look for other processes. I waisted my 3.6 years in same department, poor growth opportunities, finally i left it and now looking for better opportunities.

Dislikes

...et sufficient Fan's they provide only 4 to 5 fans we have adjusted in that only. Annual appraisals won't happen on fix periods, also after the appraisal they provide appraised salary in 3 to 4 months with difference amount.

Likes

Salary and incentives structure. Transport services. Cafeteria. Competitive environment.

Dislikes

Compliance team's unreasonable penal actions. Politics used to supress talent. Management getting into personal life of the employees.

Likes

Good work environment and culture.company policies are good.it is good improve language.

Dislikes

There is some peoples are runs politics.some time I got English call customer ready to pay their payment I transferred call to English team leader for verification he took this payment on someone who speaks English.