Conrad Customer Service Executive salaries in India

Likes

. I am very proud to be working at Conrad Bangalore. I feel that I am working in a luxury property. The behaviour of the staff, the motivation of the managers working with them is the reason why we are able to provide good service and a good stay to the guests.

Dislikes

According to salary I hope this message finds you well. I am writing to address a matter concerning my salary. Upon reviewing my work tenure at Hilton company, which spans over 1 year and 6 months, I believe that my current compensation should reflect a slight increase. I kindly request your assistance in reviewing and addressing this discrepancy. Your attention to this matter is greatly appreciated.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Likes

Currently i am doing my IET at CONRAD Banglore,now i am doing F&B,in 'THE LOBBY BREW''.MR . ROHIT KAURA help me to learn more things which i didn't learn in college,thank you CONRAD for giving opportunity to do IET at your hotel

Dislikes

There is no dislike when you love your work

Likes

The brand and the hotel structure makes any one to join the company. Lots of politics involved in which anyone can get trapped most of them are from North India. Yes they have a huge cafeteria with a good food

Dislikes

Politics and the management... Management never keep up it's words for the employees