Concentrix Corporation Customer Care Representative Salaries in India

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Nothing

Dislikes

... right moment. TL made sure that in rotational shifts they will get Sat/sun off. Or Deewali off and rest of the people will come just because there’s double pay. Shame on these people. If you’re going in concentrix please don’t go for Comcast. It’s the worst thing. The worst thing is they don’t give work from home as well.

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Job security

Dislikes

...on cycle is very slow. They prefer other LOB for promotion rather than own LOB . Also salary is very less and they don’t increase salary if the agent is doing there best. They introduces new shifts which are very odd. Its like 1am and 4am in the morning which makes no sense. Work-life balance is zero here. Wheelz is the worst process in Concentrix. I will not recommend anyone to work in Wheelz process.

Likes

Concentrix was a great company to work with, great management and leaders They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.

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Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less. I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000 In which even I promoted once.

Likes

Only salary part

Dislikes

Company's environment is ridiculous as no higher management is going to support you. HR specially DIPALI CHAUDHARY is she very rude. She use to say things will remains confidential then the whole floor comes to know about the conversation between agent and HR.

Likes

Leaves policies good never hold employees salary . Very low Pressure

Dislikes

My biggest mistake to give my golden period they don't deserve stable employees because after 10 yrs salary increment is too low as compared to other organisations, IJP only valid for those have skills to buttering gossips with senior, those employees keep happy to senior from anyway except work, Don't stay a long time without permotion always make short time goal with this company, If you are tenure then no one recognised you , now you are a machine only for them .