Concentrix Corporation Senior Customer Service Officer salaries in India

Likes

I would say in concentrix associate has a job security and company's policies are good. Teammates are supportive. Transport is free. If you won't take transport then you would get transport allowances every month in the salary. In vizag it is Rs.1000/- Due to this pandemic situation company helped every employee in terms of hospitals, oxygen cylinders, beds, ventilators, medicines and doctors appointments etc.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is low and career growth is slow. Work is not parallel to the salary. W get paid less for the work we do. Even IDP and IJP they conduct very formally but they select people who already reserved for that position. This is not the place for deserved candidates. As a Senior Associate you would get lot of work from the manager by saying you would get next level or promotion but in the end they select people for IDP and IJP who really do not even do anything in the process except buttering the manager. My personal advice for the Jn. Associate or Sn. Associate this is not the place to groom or look for a career growth. It's just a waste of time.1

Likes

There is nothing to like about this shitiest company. Yes it is TRUE that they provide you job very easily. So one looking for job can apply here but while working their is nothing to like.

Dislikes

...days given. TL will ask you to come to work on festive holidays for extra pay I.e 800rs only depending upon your salary. No cooperation from higher management. They will ask you anytime to extend your shift. 9.5hrs of shift in which 8.5hrs is for work and get 30mins lunch break and 15-15mins break. And if you exceed the break you will have to extend the shift. Shift timings. No productivity left in life. Very low salary. Only the higher management is happy in this job because there is nobody to monitor them. They can do whatever they want. Roam anywhere at anytime. Take half day and go for team party. We as employees can only leave the building after shift end. Worst company to start career with.

Likes

Process were good but growing rate very low and TL are quite bossy not friendly....job security is 5 out of 5 but growing as in professionally and financially verry negligible

Dislikes

1 no work life balance no salary no improvements

Dislikes

Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations

Likes

They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security

Dislikes

...rement on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.