Concentrix Corporation Senior Customer Care Representative salaries in Gurgaon / Gurugram

Likes

Cnx providing very good package for the fresher I would recommend to join as a fresher. Job security at cnx is high level.

Dislikes

...f culture making uncomfortable others who are working hard for the organisation. Also cnx treats both types of employees with same like salary or promotion. In the cnx 90% folks geeting prompted due to they don't have efficient folks who are eligible for that position. This type of culture will make the company hollow. Company needs to look for those who are working hard for them. Appraisal is very big concern there is no appraisal you will get only 4k-5k increment in your annual CTC only if you have 5 out of 5 rating.

Likes

...long without any further appraisals and increments this company is good for you. Now if you want increments and good salary. You'd need to switch from this organisation as there aren't any good increments.

Dislikes

Politics ... Too much politics

Likes

Good batchmates, nice manager(sometimes get frustrated by pressure of performance by upper managers),good environment, work from home

Dislikes

Salary:( didn’t got appraisal that much only 600rs increase in salary lol, work time( if you’re working from home you will have to work like a robot and only 1 hr break rarely may get exception, in office can get more exception in break, I took 2:30 hr break sometimes next day my manager scratched his head for exception reason, poor promotion even if you preformed well(politics)

Likes

Job security. Employees centric company. (just for show) Yeah 1 more thing - office politics is it's best. Double faced process DP & OMs (best in manipulation & office politics)

Dislikes

...ike a voice process. Very bad work life balance, no WFH or hybrid working model. Very low salary for a back office process. No shift allowance provided for international process.

Likes

It's a people centric organization. So many programs, learning and development session is there to upgrade yourself in by doing or completing this programs The most important thing which everyone is working for money and in concentrix salary structure is excellent and I never saw salary date extended by 1 day in my 9 years of experience. Company culture is excellent Management is excellent

Dislikes

Nothing.