Concentrix Corporation Practitioner salaries in CSR & Social Service in India

Likes

Working with concentrix is very nice. They provide more opportunities. But as I wa working with process is not good.

Dislikes

Only the less salary even if your experienced and fresher it will be the same salary for growth we have to wait long time...

Likes

I very much appreciate the work environment of concentrix, also enjoyed the training period.

Dislikes

Over expectations from the employees, compensation is really poor compare to the work pressure. No night shift allowance.

Likes

You can learn team spirit & Concentrix has policies related to security of the employees. They have open door policies & they treat everybody with same respect.

Dislikes

...'t even become a band 4 agent (if current level is band 3) due to these changes. Salary package is also very low than other companies. Convergys used to offer a better salary package but now these two companiee have been merged and we lost that option too.

Likes

...ncentrix. surviving in tough situation, self grooming, better communication.. cnx gives on time salary, there is no hidden debits.. the more you learn and apply the more you earn. the earning is though limited. managers and operations managers have been very supportive in my case.. you would get training.. completely depends upon how you take it with concentration..

Dislikes

the work culture was not good.. hrs were not that supportive.. long duration is still ok but you have to reach office 1 hour before your shift log in and have to leave at least half hour after your log out.. call pressure was too high. if you are a bengali agent, you will be tired after half of the shift. week offs were rotational.. some time you would get 1 full off and one over time on your week off day. but earning is double in OTs. work life balance was very hard to maintain.. if you are alone its ok.. but if you are with family then be ready to have some tough argument with your partner.. growth is too slow to tell.. don't be friends with your colleagues.. BIG NO.. politics and judgments are every where to shallow you.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.