Commonwealth Bank of Australia, India Customer Service Executive salaries in India (Updated 2025)

Likes

1) Good salary 2) Work-life balance the best i have ever come across 3) People you work with are fun and are very helpful

Dislikes

1) If you have joined here from JP Morgan you will get all the opportunities just because senior management has previously worked with these folks in JP Morgan . 2) Rewards and recognition is not given on performance basis but on the basis of how friendly you're with the senior management, even if you have performed excellent throughout, you won't get the rewards because they will choose their favourite than your performance. 3) Promotions have the same criteria like Reward and recognition if you're their favourite only then you get promoted. 4) There is no proper cafeteria/ canteen you need to step out or order your food. 5) Transport is the worst

Likes

Culture is good. Extra curricular is good.

Dislikes

Variable is a scam in this organization. Never ever consider variable as a part of your pay, because you won't be getting much. Promotion is a joke here, your manager will play with you and will give peanuts in return.

Likes

If u work for 24/7 then it's a good company to work

Dislikes

There is no promotion and there is zero variable pay u will get it.there is more politics in the company if u do politics to others u can survive in this company

Likes

Good salary.

Dislikes

CBA India team is treated like a vendor. Toxic work culture. Everything is controlled by Sydney team. All important work is owned by Sydney team. India team is given monotonous, clerical kind of work only to make them feel worthless and unproductive. Anyone who tries to take a stand is humiliated in front of the entire team deliberately. No difference in work of a 5 yeo and 15 yeo. You will forget everything you have learnt all your professional life because someone sitting in Sydney decides not to trust your experience and hand you over a document which was created years ago and asks you to follow it line by line. Please save your life and never join this full of crap company. India management’s thought of taking over Sydney team is a distant dream. They need to grow some spine first.

Likes

Good package at the time of joining with 25% of variable pay only... later on nothing...

Dislikes

no work-life balance This product-based company in india has worse culture than service-based company Indian management working in this company prefers only those from their region. Whether they work or not, they give all kinds of ratings or promotions quickly. No matter how hard people from other regions work or how many certifications they have, it doesn't matter; at the end, they give negative feedback only. alwasy demotivativation... many sessions conducted on mental health and well-being, but many in management continue to harass their team members. Suggestions to the Management: Since the chapter leads and line managers are engaging in a lot of political games, introduce them to feedback as well, such as 360-degree feedback.