CollegeDekho Senior Customer Service Executive salaries in India

Likes

Exit door and HR jo 6 mahine baad bhi salary bhej ta rehta hai accounts main.

Dislikes

HR, leave without pay policy, they dont have Over time pay policy but deduct money even if you login 1 min less in sales process. Hold incentives for upto 3 years. Hire and fire policy. No learning, no during the job training l, no transparency, 6th floor is India and 7th floor is pakistan treat to aise hi karte hai

Likes

In this company they will teach you how to be happy without anything. without proper salary, without family even without your health. Even in our hard situation also they will teach us how to work if you're sick manager will ask why you got sick it's not companies fault. here you can learn how not to live and work. No mental health no peace no work life balance have to work for 12 hours breaks are very stick. Spicily job security best part of this company they will give sudden surprise till evening you will be working at evening they will call you and they will say your performance is not upto the mark better you leave the company they will give 7days extra salary.

Dislikes

except work culture, manager, Team Leader working hours work life balance mental peace salary and incentive everything is fine. you will learn how to survive in the toxic environment.

Likes

In L3 process when you season off you can take rest work load is low in L3 process only if you are L2 or L1process you have to do tha work as same work load low doesn't mean that you don't work you have to work or they moved you other vertical or process.

Dislikes

... next month or next month become next year so don't expect your incentive here . • Salary deduction also once the season of they deducted you salary too because this company don't have funds so they deducted the salary too. • they promise to you after season off we are giving you leaves and 2 days off in 1 weeks don't trust them they are just full you after season off company will lay off all the new comers and all that person who are not there managers good list so don't believe them .

Likes

nothing neither good work culture nor appreciation of work

Dislikes

working environment , salary , incentive , over workload , unattainable targets and no co-operation from senior manager to achieve those target, incentive which seems like cashback even after completing targets, forcing to work on weekend and national holidays and no compensation or comp-off

Likes

Middle management is good. They let you work independently.

Dislikes

- Appraisals are almost negligible. Even when you have worked great and delivered "above-expectations" results, they don't increase your salary - Higher managements are terrible. They don't take logical descisions and force their ideas on you. Even when their ideas fail, they do not try out the logical method. Salary and appraisals are the worst thing