Cognizant Key Account Manager salaries in Mumbai

Likes

Pros Work life balance Good culture Team support Cons Salary growth promotions new leadership isn’t able to handle Cognizant. Company was way better earlier not now unfortunately

Dislikes

Salary Hikes Promotions Non supportive Manager Lack of guidance and learning skills

Likes

With the changes happening at CTS there are multiple opportunities to explore in terms of role, though growth options are limited within the co. with budget cuts and scaled promotions. Hikes have also been inconsistent at senior levels and very minimal in %. Lot of scope to learn and develop and leverage it elsewhere. Teams are very collaborative by nature, no major hierarchy culture. Onsite opportunities earlier prior to covid used to be easier if you knew managers. Good work life balance.

Dislikes

Compensation is lower and growth very slow. Now with the organizational changes, slow to change and process adoption. Mentorship at Manager level lacking and not outcome driven. Acknowledgement from stakeholders disregarded during promotions, promotions manager driven. Lot of skill enablement opportunities within the concern but no management drive on completion.

Likes

Free udmey courses certificate

Dislikes

...n why selecting number of people just for ideally sitting and get frustrate Very bad at giving project Don't work here Salary also very low no hike No promotion No good benefits

Likes

Depends on your home manager, some are really supportive. 5-6 hours required from office (depends on the project), rest can be done from home, udemy access, cloud certifications

Dislikes

Salary is too low, only ceo earns good money, exploiting freshers and playing with their careers. They don't have many projects, so most of the time people will be on bench. Promotions are delayed/cancelled based on their convenience citing reasons like utilization is less (common sense- it is less because the company has less projects). Promotions criteria are increased if you satisfy previous required criteria. Hikes are less than peanuts. Company culture is bad, no festival celebration nothing. Work-life balance depends on the project; if you have a project, then you're overloaded with work and if you don't, you're overloaded with stress as they can terminate you anyday. FEW OF THE LATERAL HIREES ARE PUT ON BENCH AND LATER TERMINATED AFTER 6 MONTHS. JOIN ONLY IF YOU WANT TO WASTE YOUR TIME AND CAREER.

Likes

Cognizant has its strengths, but I feel there's room for improvement in several areas beyond just salary. For me, the overall experience hasn’t aligned with my expectations.

Dislikes

In my personal experience, I have faced challenges with the lack of qualified managers and team leads. For instance, in our team, we work from different locations, and our team lead rarely conducted regular team huddles. Even when I, as a senior, tried to take responsibility and initiate meetings, he would often find reasons to stop or postpone them. Over the course of the year, he connected with the team only four or five times, which was far from adequate for effective team collaboration. Additionally, my manager has been disconnected from the team for over a year. When he first joined during a critical transformation period, he did not take the time to observe the team members' expertise, interests, or long-term goals. This lack of involvement left us feeling unsupported and undervalued. One major concern was the cultural bias I experienced. Being from Chennai and a Tamil speaker, I noticed a clear difference in how I and others like me were treated compared to team members from Hyderabad, particularly Telugu-speaking colleagues. This disparity in treatment created a sense of alienation and made it difficult to feel like a cohesive part of the team.