Cogent E Services Customer Care Supervisor salaries in India

Likes

Nothing

Dislikes

This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will be released, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics.

Likes

I guess there's nothing to like.

Dislikes

(Poor) Manager, upper management, leadership (Poor) pay, wage, raise, salary, benefits (Poor) Culture, team, environment Long (hours), (poor) schedule (Lack of) training, (too much) change

Likes

Salary comes pn time

Dislikes

Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance

Likes

...aff everyone is nice there and got a lot experience and learnt many things here. Also, they are crediting the salary on time and correct salary, no issues in Salary. So, in overall it's a nice company.

Dislikes

In this company they are not increasing the salary, so this a bad thing about this company.

Likes

Friends

Dislikes

There is ugly system if you catch in those system then your salary will be deducted and if talk about to tk or manager then they will not take any responsibility while you have done your job. Like my shift was 9:30 pm to 6:30 am. No one has informed me shift was changed 10:00pm to 7:00am but in his system not showing 9 hours hence they marked half days while I worked my job and when I talked to tl they said that it can not be correct this is your mistake your amount will be deducted. So i left that job because it was done with me many time.