Coffee Day Customer Success, Service & Operations Department Salaries in Kolkata

Likes

Salary structure was very low at west bengal (Kolkata area) service technician job role,vs another vending company

Dislikes

Many more rules are there for daly work but when time to pay of our salary & expenses then rules are gone.

Likes

I'm biased. Really loved working there. It's total chaos so I got an opportunity to learn a lot what I would have not learner in a good structured organisation.

Dislikes

Compensation is quite bad. Also the expenses and reimbursements are never on time. There's generally a delay of 2-3 months

Likes

Working with Coffee Day will provide you a good exposure of learning and will enhance your skill and knowledge. Also you will be able to gain hold a good position at client.

Dislikes

There is no salary benefit as the company release the Allowance after every 4months from the date of submission of bills and also the same is not sure as you will receive the full amount raised or as per company norms they will deduct the amount as per their interest. Company work culture is also not much good as you will not get appreciated for your work and will be assigned more work to you. Company will pressurize you to do system work and field work both in the same time and if you work extra for long hours company will not see that they will only look there work is been completed or not if not they will scold you.

Likes

It's a good company for freshers as you get to manage various things such as right from 1. Lead generation to closing of order. 2. Managing service and logistics team . 3. Managing distributors as well. Which gives you a lot of experience working here. It's a nice fmcg company to start your career. When you perform in this company you will be noticed and rewarded..

Dislikes

Compensation should be improved .

Likes

Only the salary was good, but if we see other things, anyone can easily hate the money as well. Office politics, discrimination, bad behavior was there. I liked the way they treated me by abusing and putting mental pressure at every second of the day.

Dislikes

I cannot type that much what I disliked in total. I'll provide a list of things which were terrible: work life balance, leave policy, incentive policies, leadership, management, staff, colleagues and it goes on. The hardest part was to survive there being a non-bengali, they were not even ready to treat you like a human being. Tried to adjust but they never wanted me to work there. No central management, everyone is the CEO of the company. People do whatever they want, take decision based on their ego and no one is there to listen anything.