Citicorp Customer Support Representative salaries in Mumbai

Likes

Salary, Leave Benefits, Office environment

Dislikes

Career growth totally depends on your manager, my manager left the organisation and new manager did not consider previous accomplishments at work, had to leave for career growth

Likes

Salary hikes, worklife balance, friendly people and staff except some seniors from your department.

Dislikes

Seniors are not helpful and Losing Job as new boss is from another bank and wants to bring in his whole team

Likes

Citi has multiple initiatives to help employee skill themselves, also it provides good compensation to right candidate who is at right place at right time.

Dislikes

It's advantage of having options for employees to skill themselves remains a distant fruit to most of starting or mid level workforce as most of those spend maximum of their time and overtime working/supporting daily application. Have got the same feedback from most of people. So after spending some 3-5 years with organization there is high probability that you would feel lagging behind your other friends working in similar organization and would feel difficult to switch.

Likes

Nothing. The company especially the Bengaluru Location is like a Milk production Diary and the employees are the livestock. Once they are milked enough then they are sent out for Slaughter.

Dislikes

Everything. They hire you at a very high package, in fact way more than current market trends so that you don't get employed elsewhere after you join Citi. Then the work culture, management, pathetic bosses, layoffs and always uncertainty makes it so difficult to survive. Eventually you succumb or go with the flow to lose your mental balance.

Likes

Positives are the Ramanujan IT sez itself with lots of greenery with world class garden and buildings - There used to be lot of Table tennis players which I have learnt and become good at TT after office hours (2015-16 period) but it sort of reduced after COB initiative as many members where shifted to other cities - Exposure to international clients and banking systems

Dislikes

...t recently I heard that they are giving promotions to other communities as well. But only the salary and levels are given not the entire team management role. It is very demotivating to know even after years of hard work you are not given promotions and good appraisals. I guess world is not fair I found out the hard way. - No regard for your health, due to my demanding investment role, handling huge sums i used to have lunch someday at 2.30, someday @ 1.30, sometimes at 3.30 or 4.30 in the evening, this is due to different cutoff time. And working 11 to 15 hours depending upon the volume and there is commute for another 2 hours per day. I literally felt like living in office!! After all the hard work living as bachelor getting proper food @ 11 and 12 in night was hard. I usually show all the frustration by having large amount of food at late night. Due to this unhealthy life style and work culture I had developed a health condition called GERD/reflux where your splinter muscles loosens and tend to vomit a lot. Got 3 endoscopy done first was in 2019 last was this year 2024. I couldn't go to a job due to this condition. - Every job is demanding so do your job but it is not your life. Take good care of yourself by having small breaks and have some fruits in between. Stay away from smoking and drinking. You got your family to take care even after your 40 but there is always someone to replace you at your company