Citibank Senior Customer Support Executive Salaries by 2 Employees (Updated 2025)

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₹4.8 Lakhs - ₹6.1 Lakhs

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Support Executive Salary 8 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr
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Sales & Business Development Senior Customer Support Executive Salary 8 years exp. (AmbitionBox Estimate)	₹6.9 L/yr - ₹8.4 L/yr

Last Updated: 19 May 2023

Companies similar to Citibank for Senior Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Senior Customer Support Executive Salary 0 - 5 years exp. (4 salaries)	₹2.3 L/yr - ₹12 L/yr 11% less
ICICI Bank Senior Customer Support Executive Salary 2 - 5 years exp. (5 salaries)	₹2.5 L/yr - ₹3.5 L/yr 50% less
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Kotak Mahindra Bank Senior Customer Support Executive Salary 1 - 5 years exp. (4 salaries)	₹1.1 L/yr - ₹3.2 L/yr 54% less
Yes Bank Senior Customer Support Executive Salary 3 - 13 years exp. (3 salaries)	₹2.8 L/yr - ₹7.2 L/yr 23% less
Standard Chartered Senior Customer Support Executive Salary 4 - 10 years exp. (4 salaries)	₹3.5 L/yr - ₹5 L/yr 25% less
Barclays Senior Customer Support Executive Salary 7 - 10 years exp. (4 salaries)	₹6.1 L/yr - ₹6.5 L/yr 16% more
DBS Bank Senior Customer Support Executive Salary 1 - 8 years exp. (3 salaries)	₹3.8 L/yr - ₹4.8 L/yr 25% less

Senior Customer Support Executive salary at Citibank ranges between ₹4.8 Lakhs to ₹6.1 Lakhs per year for employees with 8 years of experience. Salary estimates are based on 2 latest salaries received from various employees of Citibank.

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Salary related reviews for Citibank

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Jan 2024

5.0

for Salary and Benefits

Likes

Salary hikes, worklife balance, friendly people and staff except some seniors from your department.

Dislikes

Seniors are not helpful and Losing Job as new boss is from another bank and wants to bring in his whole team

Assistant Vice President in Pune

Full Time

Data Science & Analytics Department

1.0

• posted on 21 Oct 2024

4.0

for Salary and Benefits

Likes

Leaves and salary compensation.

Dislikes

Organizational culture. People are sitting for 17-20 years and have completely spoiled the environment. Too much politics across maximum teams I came across and interacted. More than work 90% of time goes in office politics. HR is good for nothing.

Senior Business Analyst in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 10 May 2024

5.0

for Salary and Benefits

Likes

Best leave policy ,Good perk & benifits

Dislikes

...ecurity. They will remove them after a few days or they will push you to resign. Layoff affected a lot of employees in India and no one talked anything about this Part of the cost-cutting they targeted directors to the above level but when it comes to India all the MDMDsand directors protected each other and removed C05 to C11 employees from Citi.

Associate Vice President in Pune

Full Time

Engineering - Software & QA Department

1.0

• posted on 29 Mar 2024

4.0

for Salary and Benefits

Likes

When they want you to hire, they will provide you with more package or whatever you want....but once they decided project or work going to complete...then ur in hell situation and they show you their real faces...

Dislikes

Management have no vision and they don't bother about you... My sincere suggestion, please skip CITI from your options.

Vice President Operations in Chennai

Full Time

Engineering - Software & QA Department

2.0

• posted on 02 May 2024

3.0

for Salary and Benefits

Likes

Salary they offer good packages while hire

Dislikes

Company has did the layoffs 5000 plus employees illegal way 2023 and giving more pressure to employees ask them leave worst and unacceptable behavior of management not recommended to anyone to join

see more salary related reviews

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Citibank Senior Customer Support Executive Salary FAQs

What is the notice period for Senior Customer Support Executive at Citibank?

According to AmbitionBox, 100% of the Citibank Senior Customer Support Executives reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Citibank Senior Customer Support Executive Salaries

Citibank Senior Customer Support Executive salary in India ranges between ₹4.8 Lakhs to ₹6.1 Lakhs. This is an estimate based on latest salaries received from employees of Citibank.