Citibank Inbound Customer Care Executive salaries in India

Likes

...oose diff shift every month as per our request and can swap everyday as well. Salary is also good ,u receive bonus as well and other compensations. They also provided free cab service during covid.

Dislikes

Only thing I dislike about citi is the customers 😂 All the cms are very highend, so they be very rude sometimes. And also we may have to extend sometime to finish our follow ups

Likes

Salary hikes, worklife balance, friendly people and staff except some seniors from your department.

Dislikes

Seniors are not helpful and Losing Job as new boss is from another bank and wants to bring in his whole team

Likes

...le. The organization itself is a boon for those who wants to grow. Package wise. They pay u well and even more than you expect. Looking forward to associate again in future. Never will one get an organization like Citi.

Dislikes

Internal Politics. That there everywhere. But those doesn't bother you at all if u don't give a room for those

Likes

Leaves and salary compensation.

Dislikes

Organizational culture. People are sitting for 17-20 years and have completely spoiled the environment. Too much politics across maximum teams I came across and interacted. More than work 90% of time goes in office politics. HR is good for nothing.

Likes

Best leave policy ,Good perk & benifits

Dislikes

...ecurity. They will remove them after a few days or they will push you to resign. Layoff affected a lot of employees in India and no one talked anything about this Part of the cost-cutting they targeted directors to the above level but when it comes to India all the MDMDsand directors protected each other and removed C05 to C11 employees from Citi.