Citibank Customer Specialist Salaries by 6 Employees (Updated 2025)

4 - 10 years exp.

₹4.2 Lakhs - ₹6.3 Lakhs

Low Confidence

Salary of majority employees

54% more than the average Customer Specialist Salary in Banking Companies for 4 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Specialist Salary 6 - 10 years exp. (3 salaries)	₹4.5 L/yr - ₹6.3 L/yr
Engineering - Software & QA Customer Specialist Salary 6 - 8 years exp. (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.2 L/yr
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BFSI, Investments & Trading Customer Specialist Salary 4 years exp. (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.6 L/yr

Last Updated: 15 Oct 2023

Companies similar to Citibank for Customer Specialist

Company name	Avg Annual Salary	Open Jobs
mPokket Customer Specialist Salary 0 - 10 years exp. (5 salaries)	₹1.8 L/yr - ₹2 L/yr 64% less
Urban Company Customer Specialist Salary 2 - 5 years exp. (4 salaries)	₹3 L/yr - ₹3.4 L/yr 39% less
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Teleperformance Customer Specialist Salary 2 - 7 years exp. (4 salaries)	₹2.5 L/yr - ₹4.5 L/yr 36% less
FabHotels Customer Specialist Salary 2 - 8 years exp. (4 salaries)	₹3 L/yr - ₹4 L/yr 35% less
Etech Global Services Customer Specialist Salary 3 - 6 years exp. (4 salaries)	₹2.4 L/yr - ₹3.6 L/yr 40% less

Customer Specialist salary at Citibank ranges between ₹4.2 Lakhs to ₹6.3 Lakhs per year for employees with experience between 4 years to 10 years. Salary estimates are based on 6 latest salaries received from various employees of Citibank.

Experience wise Citibank Customer Specialist salaries

Last Updated: 15 Oct 2023

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹6 L/yr - ₹10.9 L/yr
5 years (AmbitionBox Estimate)	₹5.3 L/yr - ₹6.7 L/yr
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6 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹6.3 L/yr
7 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹6.3 L/yr
8 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹5.2 L/yr
9 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.7 L/yr
10 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹8.5 L/yr

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Salary related reviews for Citibank

4.0

Rated by 1 employees for salary & benefits

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Jan 2024

5.0

for Salary and Benefits

Likes

Salary hikes, worklife balance, friendly people and staff except some seniors from your department.

Dislikes

Seniors are not helpful and Losing Job as new boss is from another bank and wants to bring in his whole team

Assistant Vice President in Pune

Full Time

Data Science & Analytics Department

1.0

• posted on 21 Oct 2024

4.0

for Salary and Benefits

Likes

Leaves and salary compensation.

Dislikes

Organizational culture. People are sitting for 17-20 years and have completely spoiled the environment. Too much politics across maximum teams I came across and interacted. More than work 90% of time goes in office politics. HR is good for nothing.

Senior Business Analyst in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 10 May 2024

5.0

for Salary and Benefits

Likes

Best leave policy ,Good perk & benifits

Dislikes

...ecurity. They will remove them after a few days or they will push you to resign. Layoff affected a lot of employees in India and no one talked anything about this Part of the cost-cutting they targeted directors to the above level but when it comes to India all the MDMDsand directors protected each other and removed C05 to C11 employees from Citi.

Associate Vice President in Pune

Full Time

Engineering - Software & QA Department

1.0

• posted on 29 Mar 2024

4.0

for Salary and Benefits

Likes

When they want you to hire, they will provide you with more package or whatever you want....but once they decided project or work going to complete...then ur in hell situation and they show you their real faces...

Dislikes

Management have no vision and they don't bother about you... My sincere suggestion, please skip CITI from your options.

Vice President Operations in Chennai

Full Time

Engineering - Software & QA Department

2.0

• posted on 02 May 2024

3.0

for Salary and Benefits

Likes

Salary they offer good packages while hire

Dislikes

Company has did the layoffs 5000 plus employees illegal way 2023 and giving more pressure to employees ask them leave worst and unacceptable behavior of management not recommended to anyone to join

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Citibank Customer Specialist Salary FAQs

What is the salary of Customer Specialist at Citibank?

Customer Specialist salary at Citibank in India ranges between ₹4.2 Lakhs to ₹6.3 Lakhs for experience between 4 years to 10 years. According to our estimates it is 54% more than the average Customer Specialist Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Citibank India.

How does the salary of a Customer Specialist at Citibank India compare with the average salary range for this job?

The average salary of a Customer Specialist at Citibank is 54% more than the average salary of a Customer Specialist in India. To know exact salary insights, login to view.

What is the salary of a Customer Specialist in companies similar to Citibank in India?

FabHotels Customer Specialist Salary - ₹3.0 Lakhs to ₹4.0 Lakhs per year
Teleperformance Customer Specialist Salary - ₹2.5 Lakhs to ₹4.5 Lakhs per year
Urban Company Customer Specialist Salary - ₹3.0 Lakhs to ₹3.4 Lakhs per year
Etech Global Services Customer Specialist Salary - ₹2.4 Lakhs to ₹3.6 Lakhs per year
mPokket Customer Specialist Salary - ₹1.8 Lakhs to ₹2.0 Lakhs per year

What is the estimated take home salary of a Customer Specialist at Citibank in India?

The estimated take-home salary of a Customer Specialist at Citibank ranges between ₹40,760 per month to ₹41,914 per month in India. The take-home salary calculation is based on the average Citibank Customer Specialist salary in India which ranges between ₹4.2 Lakhs to ₹6.3 Lakhs per year for employees with experience between 4 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Customer Specialist at Citibank?

According to AmbitionBox, 67% of the Citibank Customer Specialists reported a notice period of 3 Months, 33% reported a notice period of 2 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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Citibank Customer Specialist Salaries

Citibank Customer Specialist salary in India ranges between ₹4.2 Lakhs to ₹6.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Citibank latest salaries received from various employees of Citibank.