Citibank Customer Service and Operations Manager Salaries by Employees (Updated 2025)

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₹7.4 Lakhs - ₹9.4 Lakhs

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Last Updated: 11 Aug 2024

Companies similar to Citibank for Customer Service and Operations Manager

Company name	Avg Annual Salary	Open Jobs
Axis Bank Customer Service and Operations Manager Salary 3 - 8 years exp. (5 salaries)	₹3.9 L/yr - ₹7.5 L/yr 35% less
IndusInd Bank Customer Service and Operations Manager Salary 1 - 15 years exp. (3 salaries)	₹4.5 L/yr - ₹4.8 L/yr 46% less
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NatWest Group Customer Service and Operations Manager Salary 6 - 10 years exp. (9 salaries)	₹6.9 L/yr - ₹14 L/yr 15% more
Equitas Small Finance Bank Customer Service and Operations Manager Salary 4 - 6 years exp. (3 salaries)	₹5.4 L/yr - ₹6 L/yr 33% less
Vodafone Idea Customer Service and Operations Manager Salary 13 - 17 years exp. (5 salaries)	₹8.5 L/yr - ₹14.9 L/yr 37% more

Customer Service and Operations Manager salary at Citibank ranges between ₹7.4 Lakhs to ₹9.4 Lakhs per year for employees with 9 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Citibank.

Similar Designation salaries in Citibank

Customer Relationship Manager Salary

(3 salaries)

₹3.05 L/yr - ₹5.3 L/yr

Customer Service Executive Salary

(47 salaries)

₹2.5 L/yr - ₹6.4 L/yr

Customer Success Manager Salary

(4 salaries)

₹10 L/yr - ₹14.1 L/yr

Customer Service Associate Salary

(4 salaries)

₹2.05 L/yr - ₹4.25 L/yr

Operations Manager Salary

(35 salaries)

₹8 L/yr - ₹27 L/yr

Customer Care Executive Salary

(12 salaries)

₹2 L/yr - ₹5 L/yr

Business Development Manager Salary

(44 salaries)

₹9.5 L/yr - ₹36 L/yr

Customer Support Executive Salary

(6 salaries)

₹3.4 L/yr - ₹6 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹12.2 L/yr - ₹15.5 L/yr

Store Manager Salary

(AmbitionBox Estimate)

₹12.4 L/yr - ₹15.9 L/yr

Salary related reviews for Citibank

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Jan 2024

5.0

for Salary and Benefits

Likes

Salary hikes, worklife balance, friendly people and staff except some seniors from your department.

Dislikes

Seniors are not helpful and Losing Job as new boss is from another bank and wants to bring in his whole team

Assistant Vice President in Pune

Full Time

Data Science & Analytics Department

1.0

• posted on 21 Oct 2024

4.0

for Salary and Benefits

Likes

Leaves and salary compensation.

Dislikes

Organizational culture. People are sitting for 17-20 years and have completely spoiled the environment. Too much politics across maximum teams I came across and interacted. More than work 90% of time goes in office politics. HR is good for nothing.

Senior Business Analyst in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 10 May 2024

5.0

for Salary and Benefits

Likes

Best leave policy ,Good perk & benifits

Dislikes

...ecurity. They will remove them after a few days or they will push you to resign. Layoff affected a lot of employees in India and no one talked anything about this Part of the cost-cutting they targeted directors to the above level but when it comes to India all the MDMDsand directors protected each other and removed C05 to C11 employees from Citi.

Associate Vice President in Pune

Full Time

Engineering - Software & QA Department

1.0

• posted on 29 Mar 2024

4.0

for Salary and Benefits

Likes

When they want you to hire, they will provide you with more package or whatever you want....but once they decided project or work going to complete...then ur in hell situation and they show you their real faces...

Dislikes

Management have no vision and they don't bother about you... My sincere suggestion, please skip CITI from your options.

Vice President Operations in Chennai

Full Time

Engineering - Software & QA Department

2.0

• posted on 02 May 2024

3.0

for Salary and Benefits

Likes

Salary they offer good packages while hire

Dislikes

Company has did the layoffs 5000 plus employees illegal way 2023 and giving more pressure to employees ask them leave worst and unacceptable behavior of management not recommended to anyone to join

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Citibank Customer Service and Operations Manager Salary FAQs

What is the notice period for Customer Service and Operations Manager at Citibank?

According to AmbitionBox, 100% of the Citibank Customer Service and Operations Managers reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Citibank Customer Service and Operations Manager Salaries

Citibank Customer Service and Operations Manager salary in India ranges between ₹7.4 Lakhs to ₹9.4 Lakhs. This is an estimate based on latest salaries received from employees of Citibank.