Citco Customer Success, Service & Operations Department Salaries in Pune

Likes

The Pay for Freshers is good.

Dislikes

Micro Management Favouritism Pathetic Management and Managers Managers with no adequate Knowledge of the Department Process. Managers not wanting to take new task in order to avoid responsibilities. Management cutting cost by Cutting on basic Amenities like Toilet Paper, Canteen Paper Cups and Cup Plates.

Likes

We do end to end work here, with minimum support, and crunch of staffing, thereby a lot to learn, take it pressure, knowledge and management.

Dislikes

Unorganised in terms of staffing, may be the policy is to overutilize people. No Salary rectification, baised management decisions, HR has no control over anything.

Likes

...er management look at you as Rec! 2. Not employee friendly org to work with. 3. They really pay well.

Dislikes

1.No work life balance. 2.Canadian CITCO employee thinks themselves as God, they dominate so much. 3. SVPs and VPs act according to Canadian CITCO team. 4. They make you submit timesheet for 8hours and you need to spend at least 14 hours. 5. No one shares knowledge in team. 6. No proper communication with in team. 7. Vintage employees stab back at their own AVPs by adding more masala to Canada teams. 8. SVPs - Depends under who. You are working , but often seen them dominating under level peers.

Likes

Transportation, good salary

Dislikes

There is new policy called my flex for hybrid model which is not at all clear and micro management, no work life balance at all. If we tell the same to managers they will tell work life balance is a mind set

Likes

Nothing to like

Dislikes

... are expected to know everything on their own on Day 1 Terrible place to work... in case you have a choice or another offer (even with lesser pay) please avoid Citco... Because there is no concept of work life balance in this company ... you will end up working 365 days for more than 13 to 15 hours and that too without overtime... wonder whether labour laws are applicable for Citco, doesn't look like it does.. unfortunately