Ciena Gurgaon / Gurugram Customer Success Manager Salaries by 3 Employees (Updated 2025)

9 - 22 years exp.

₹29 Lakhs - ₹50 Lakhs

Low Confidence

Salary of majority employees

192% more than the average Customer Success Manager Salary in Telecom Companies for 9 - 22 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Success Manager Salary 9 - 22 years exp. (AmbitionBox Estimate)	₹29 L/yr - ₹50 L/yr
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IT & Information Security Customer Success Manager Salary 20 years exp. (AmbitionBox Estimate)	₹42.3 L/yr - ₹51.7 L/yr

Last Updated: 17 May 2024

Companies similar to Ciena for Customer Success Manager in Gurgaon / Gurugram

Ciena Customer Success Manager Salary

9 - 22 years exp. (3 salaries)

₹29 L/yr - ₹50 L/yr

Company name	Avg Annual Salary	Open Jobs
Bharti Airtel Customer Success Manager Salary 4 - 12 years exp. (3 salaries)	₹10 L/yr - ₹12.8 L/yr 72% less
Rackspace Customer Success Manager Salary 6 - 16 years exp. (54 salaries)	₹8.5 L/yr - ₹25 L/yr 55% less	1 job opening
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FieldAssist Customer Success Manager Salary 2 - 6 years exp. (20 salaries)	₹5.7 L/yr - ₹14.5 L/yr 76% less
PeopleStrong Customer Success Manager Salary 4 - 11 years exp. (17 salaries)	₹6.9 L/yr - ₹19 L/yr 72% less
Netcore Cloud Private Limited Customer Success Manager Salary 2 - 8 years exp. (13 salaries)	₹6 L/yr - ₹18.8 L/yr 68% less

Customer Success Manager salary at Ciena ranges between ₹29 Lakhs to ₹50 Lakhs per year for employees with experience between 9 years to 22 years. Salary estimates are based on 3 latest salaries received from various employees of Ciena.

Experience wise Ciena Customer Success Manager salaries in Gurgaon / Gurugram

Last Updated: 17 May 2024

Experience	Avg Annual Salary
9 years (AmbitionBox Estimate)	₹26.1 L/yr - ₹33.3 L/yr
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15+ years (AmbitionBox Estimate)	₹43.7 L/yr - ₹55.8 L/yr

Similar Designation salaries in Ciena

Team Lead Salary

(11 salaries)

₹13.28 L/yr - ₹38.61 L/yr

Project Manager Salary

(7 salaries)

₹15 L/yr - ₹26.5 L/yr

Salary related reviews for Ciena

4.0

Rated by 1 employees for salary & benefits

Technical Lead in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

3.0

• posted on 13 Sep 2024

4.0

for Salary and Benefits

Likes

Employee can choose between hybrid and remote work culture Seniors are helpful Manager understand the issues faced by employee and take corrective measures Free food.

Salary - Good

+4 more

Dislikes

... really hard to get those in real Working on little old technologies which other competitors have already implemented many years back Bonus and hike are almost same between an average and good working employee

Senior Software Engineer in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

5.0

• posted on 11 Mar 2022

5.0

for Salary and Benefits

Likes

Work culture is very decent, work life balance is good, compensation is good in market, avoiding processes which are disliked generally like daily timesheet, too much approvals, etc.

Salary - Excellent

+6 more

Dislikes

There is hardly anything to dislike in Ciena but if I have to add then international traveling option is less.

Software Engineer (working remotely)

Full Time

Engineering - Software & QA Department

4.0

• posted on 14 Apr 2023

5.0

for Salary and Benefits

Likes

Ciena is a great place to work, explore and make connections and overall grow in the IT industry. For the past year or so I've been part of Ciena, the best part I've felt is that its a company a person can settle and give years especially later in their career. The culture is very employee centric and there are many verticals to work and contribute. They are very flexible wit the timings and the managers and colleagues are very supportive. I am working as a remote employee and their remote program is one of the very best in the industry. Also there is very less micro-management in the company which is refreshing as people contribute and work on their hours they are comfortable with.

Salary - Excellent

+3 more

Dislikes

...rojects with very less development and the work at some times not much exciting. Also their is a lot of salary variation among people with same experience or job title.

Job security - Poor

Senior Data Scientist (working remotely)

Full Time

Data Science & Analytics Department

1.0

• posted on 18 May 2023

3.0

for Salary and Benefits

Likes

The Salary is good

Dislikes

Absolutely No Job Security. They will hire you and they will fire you within a year and give reasons for market economics. They will not directly do that, they will force you to resign and will force you to serve a notice period as well.

Skill development - Bad

+5 more

Associate Software Engineer (working remotely)

Full Time

Engineering - Software & QA Department

5.0

• posted on 09 Mar 2023

5.0

for Salary and Benefits

Likes

Ciena is the best place to work with great work life balance, supportive work culture and competitive pay. I feel blessed to get to work on cutting edge technologies and collaborate with great leaders.

Salary - Excellent

+6 more

Dislikes

I am happy to work with Ciena and everyday is a new learning. It's almost been more than 2 years and I like everything about this company.

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Ciena Customer Success Manager Salary FAQs

What is the notice period for Customer Success Manager at Ciena in Gurgaon / Gurugram?

According to AmbitionBox, 67% of the Ciena Customer Success Managers in Gurgaon / Gurugram reported a notice period of 3 Months, 33% reported a notice period of 2 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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Ciena Customer Success Manager Salaries in Gurgaon / Gurugram

Ciena Customer Success Manager salary in Gurgaon / Gurugram ranges between ₹29 Lakhs to ₹50 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Ciena latest salaries received from various employees of Ciena.