CI Infotech Senior Customer Support Engineer Salaries by 10 Employees (Updated 2025)

2 - 9 years exp.

₹2.4 Lakhs - ₹4.4 Lakhs

Salary of majority employees

26% less than the average Senior Customer Support Engineer Salary in IT Services & Consulting Companies for 2 - 9 years of experience

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Salaries in different departments

Engineering - Hardware & Networks Senior Customer Support Engineer Salary 2 - 9 years exp. (7 salaries)	₹2.4 L/yr - ₹3.7 L/yr
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Customer Success, Service & Operations Senior Customer Support Engineer Salary 4 - 8 years exp. (3 salaries)	₹3.4 L/yr - ₹4.4 L/yr

Last Updated: 8 Feb 2025

Companies similar to CI Infotech for Senior Customer Support Engineer

Company name	Avg Annual Salary	Open Jobs
Accel Frontline Senior Customer Support Engineer Salary 4 - 11 years exp. (6 salaries)	₹2.1 L/yr - ₹3.9 L/yr 16% less
Acma Computers Senior Customer Support Engineer Salary 8 - 14 years exp. (4 salaries)	₹1.9 L/yr - ₹4.2 L/yr 24% less
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Pitney Bowes Senior Customer Support Engineer Salary 17 - 19 years exp. (3 salaries)	₹5.5 L/yr - ₹7.9 L/yr 84% more
CMS IT Services Senior Customer Support Engineer Salary 3 - 12 years exp. (186 salaries)	₹2 L/yr - ₹5.5 L/yr 1% less
Hitachi Systems Micro Clinic Senior Customer Support Engineer Salary 2 - 9 years exp. (78 salaries)	₹2.1 L/yr - ₹5.2 L/yr 3% less

Senior Customer Support Engineer salary at CI Infotech ranges between ₹2.4 Lakhs to ₹4.4 Lakhs per year for employees with experience between 2 years to 9 years. Salary estimates are based on 10 latest salaries received from various employees of CI Infotech.

Experience wise CI Infotech Senior Customer Support Engineer salaries

Last Updated: 8 Feb 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹7.2 L/yr
3 years (AmbitionBox Estimate)	₹3 L/yr - ₹7.1 L/yr
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4 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹6.9 L/yr
5 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹6.8 L/yr
6 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.4 L/yr
7 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹6.6 L/yr
8 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.4 L/yr
9 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹6.4 L/yr

View all

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Salary related reviews for CI Infotech

2.2

Rated by 3 employees for salary & benefits

Management Trainee in New Delhi

Full Time

Sales & Business Development Department

3.0

• posted on 13 Oct 2023

3.0

for Salary and Benefits

Likes

You could work with Top level management people and as a fresher if you want to make a carrer in a sales and IT compnay you could learn from here alot.

Skill development - Good

+1 more

Dislikes

...you join the company they will give you differnt roles which is not fair at all. and there are very few people who support you, and low salary and hike as per corporate standards.

Promotions - Poor

AGM Talent Acquisition in New Delhi

Engineering - Software & QA Department

1.0

• posted on 06 Dec 2020

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...work done and create unrealistic pressure. Lot of politics n buttering is there. Salary cut is common.

Salary - Bad

+6 more

Senior Engineer in Vadodara

Full Time

IT & Information Security Department

4.0

• posted on 16 Dec 2024

2.0

for Salary and Benefits

Likes

This is a contract base job so depending on Client site mine is ONGC so that's a shift base working so times is manageable.

Job security - Good

+1 more

Dislikes

Not Fix holiday not public holiday just 2 off in a week also not weekend, no skill update just fix working base on client site

Salary - Poor

+1 more

Assistant Sales Manager in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 16 Jan 2025

1.0

for Salary and Benefits

Likes

Worst Company

Dislikes

You need to buy new laptop as company do not provide. Before joining they will finance laptop on company invoice. After joining they tell you about this. Also stole my client list and company director working on it. I have regret to join this company. Don't ruined your career with this company. Very clever company I haven't seen this type of company in past career.

Salary - Bad

+6 more

IT Manager in New Delhi

Full Time

IT & Information Security Department

3.0

• posted on 18 Oct 2023

3.0

for Salary and Benefits

Likes

CI is always keep believing in freshers & non performer & trained them to handle latest technologies. Here we can explore more latest technologies to enhance your technical skills.

Skill development - Excellent

+3 more

Dislikes

Appraisal policy & increment is not consistent.

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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CI Infotech Senior Customer Support Engineer Salary FAQs

What is the salary of Senior Customer Support Engineer at CI Infotech ?

The average salary of a Senior Customer Support Engineer at CI Infotech in India typically ranges from ₹2.4 Lakhs to ₹4.4 Lakhs per year, depending on experience (from 2 years to 9 years).

The top 10% of Senior Customer Support Engineer at CI Infotech earn more than ₹4.4 Lakhs per year, and the top 1% earn over ₹4.4 Lakhs per year. Senior Customer Support Engineer Salaries at CI Infotech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 CI Infotech employees in India.

What is the estimated take home salary of a Senior Customer Support Engineer at CI Infotech in India?

The estimated take-home salary of a Senior Customer Support Engineer at CI Infotech in India typically ranges from ₹27,343 to ₹28,747 per month. This is based on the average salary range of ₹2.4 Lakhs to ₹4.4 Lakhs per year for employees with experience ranging from 2 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of CI Infotech. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than CI Infotech for Senior Customer Support Engineer in India?

Pitney Bowes

₹5.5 Lakhs to ₹7.9 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by CI Infotech, depending on the role and experience level.

What is the salary of a Senior Customer Support Engineer in companies similar to CI Infotech in India?

The salary of a Senior Customer Support Engineer at companies similar to CI Infotech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

CMS IT Services	₹2.0 Lakhs to ₹5.5 Lakhs per year
Hitachi Systems Micro Clinic	₹2.1 Lakhs to ₹5.2 Lakhs per year
Accel Frontline	₹2.1 Lakhs to ₹3.9 Lakhs per year
Acma Computers	₹1.9 Lakhs to ₹4.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Support Engineer at CI Infotech in India?

The salary growth for a Senior Customer Support Engineer at CI Infotech depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Engineer can expect the following growth trajectory at CI Infotech:

Experience	Average Salary Range
2 years	₹2.7 Lakhs to ₹7.2 Lakhs per year
3 years	₹3.0 Lakhs to ₹7.1 Lakhs per year
4 years	₹3.4 Lakhs to ₹6.9 Lakhs per year
5 years	₹3.1 Lakhs to ₹6.8 Lakhs per year

and so on.

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CI Infotech Senior Customer Support Engineer Salaries

CI Infotech Senior Customer Support Engineer salary in India ranges between ₹2.4 Lakhs to ₹4.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 CI Infotech latest salaries received from various employees of CI Infotech.