Chegg Senior Associate salaries in Customer Success, Service & Operations in India

Likes

As a freelancer there is no specifuc time bound to the work also we can work at own pace.

Dislikes

The compensation is less compared to the work alos there are reviewers who gives inappropriate reviews for the submitted solutions which affects the QC score and thereby question flow. Also during holidays there are very few questions available on the platform. As qustions are mostly posted by US students, thus one has to work in night if want to solve the questions.

Likes

As a large language model, I can't directly experience what it's like to work at Chegg. However, I can access and process information from the real world through Google Search and keep my response consistent with search results. Based on employee reviews and company information, here are some of the things people seem to like about working at Chegg: Positive work environment: Supportive and collaborative culture: Employees often describe the company culture as positive and supportive, with a strong emphasis on collaboration and teamwork. Flexible work arrangements: Chegg offers various work arrangements, including remote work options, which can be appealing to those seeking work-life balance. Focus on employee well-being: The company seems to prioritize employee well-being, with benefits like generous vacation time, healthcare options, and employee resource groups. Meaningful work: Making a difference for students: Many employees express satisfaction with contributing to Chegg's mission of helping students succeed. Opportunity to learn and grow: Chegg offers opportunities for professional development and career growth, with initiatives like training programs and mentorship opportunities. Fast-paced and dynamic environment: Those who enjoy a dynamic and fast-paced work environment seem to thrive at Chegg. Competitive compensation and benefits: Competitive salaries and benefits package: Chegg offers competitive salaries and benefits, including health insurance, retirement plans, and paid time off. Performance-based bonuses: Employees have the opportunity to earn bonuses based on their performance. Of course, every individual's experience is unique, and there may be some downsides to working at Chegg that aren't as widely mentioned. It's always a good idea to do your own research and talk to current employees before making a decision about whether or not Chegg is the right place for you.

Dislikes

...tant availability and responsiveness can lead to burnout. 2. Pay and Benefits: Low base salary: Some reviewers mention that starting salaries are not competitive compared to similar positions in the education sector. Limited benefits: Some reviews mention lack of adequate health insurance or paid time off options. 3. Management and Culture: Micromanagement: Some employees feel their work is overly monitored and controlled, leading to decreased autonomy and job satisfaction. Lack of career advancement opportunities: Some reviewers mention limited options for growth and development within the company. Negative or toxic work environment: Some reports mention instances of bullying, harassment, or discrimination. It's important to remember that these are just some of the reported downsides, and many other employees may have positive experiences working at Chegg. It's always best to conduct thorough research and consider a variety of perspectives before forming an opinion on any company.

Likes

Overall experience is fine but payment is very low and managers are not well behaved. There are some scams running under their nose and they refuse to recognise the same even after telling them about the whole thing.

Dislikes

Pay rate is very low. Managers behaviour is not so good, they act like computerized bots.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary on time and bonus every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but job security is not there.

Likes

Working Benefits : 1. Skill Development in the field of Content Writing. In depth Understanding of Blogs , SEO,etc. 2. Flexible Work hours. 3. Better Office Culture. 4. Paid and Non Paid leaves available.

Dislikes

1. Compensation is very low. PPW is not considerable. 2. It's a kind of Freelance Job. According to your work, you get paid. 3. If you work from home then it's ok but with such a low compensation, it's impossible to work in the office.