Cello Customer Success, Service & Operations Department Salaries in Mumbai

Likes

...her cos coolers in Maharashtra,gujrat, flipkart etc . I m highly rewarded then. salary was on time in cello. But my Last months salary was not settled, did call mr Sharma and hr, they said " bhul jao ".

Dislikes

U can avoid this company

Likes

Good work envoirement & culture. Teammates are supportive. Company policies are so so.

Dislikes

Salary wise growth is slow. No training. No appreciation on excellent work. Believe in rumours. No personal growth.

Likes

Nothing except the brand name.

Dislikes

Everything. Typical family setup. Not a corporate. HR is only here to send emails provided by the higher management, will not do anything about your complaint - if anything, they will tell your manager. All the managers holding too much ego, you will never have a fixed KRA. Three months notice period - which is not fixed, they may extend it (in 90% cases they do) You will be told to do work that is not even remotely related to your profile, 1000% micro management.

Likes

Time :10 to 6:30-depend upon management

Dislikes

No sitting area in 9 floor building, if you selected you have to sit in corridor with government like bakda and chair (new building is in construction from last 6 years) No Saturday off if any holiday comes in month otherwise 1 Saturday is off (that too not fixed) Management people are old age, not ready to do change the process, working like in government office work and go, only work on large data base and make MIS on that data, but doesn't work on same to improve it. Old management people doesn't know excel so they will ask to make different different mis on one data base(feels like that too they don't understand) , they just excellent in talking and giving instructions/orders (again to make changes in mis and make it in other way) Payroll and HR are so busy that they do forget to do F & F, employers money is like their money. If they feel to give it they will give, they like to cross 45 days F & F period and let employee beg them for their money. Work improvements are not allowed here, No sitting arrangement & no Saturday leave but want more and more work from you, if you don't sit to work late management people taunt you

Likes

Directors are good but not reachable. Lower level office staffs are excellent.

Dislikes

Worst culture. No job security. Directors are not approachable so few seniors are damaging company name in worst way. Staff satisfaction came down to 0 level in last 3 to 4 years