CBRE Deputy Manager Customer Service salaries in Gurgaon / Gurugram

Likes

The best thing about working at CBRE is that I always get paid on time, and the firm never thinks twice about disciplining us for even minor faults.

Dislikes

One of the things I noticed most about CBRE is that, in order to maintain its value, the company prioritizes its reputation over the future of its employees and pays little attention to their development. The supervisors there aren't afraid to damage employee morale or demotivate their progress, which is something I've only seen in my 25 years of career.

Likes

Globally it’s good but when it comes to India it’s not average. People are working there because there is no better option available in the market as this type of nature of business is mostly outsourcing and company doesn’t pay well to its employees

Dislikes

... security Work life balance 6 days working and No overtime to on-site FM team. Learning is limited Promotion and salary hike is biased Job vacancy is available within the company and same region but they don’t offer to existing employees and hire from outside. From couple of years or specially from pandemic time this company doesn’t care about employees and what they contributed since many years for its client and company.

Likes

Job Security. Work with multiple top clients Holidays as per client requirement. I good sat-Sunday off 🙂 as my client is from IT.

Dislikes

No proper hike, even some people got 3k hike on salary. I was a senior manager and I communicated that follow 03 years strategy with your junior if you want to grow- In first year provide low hike, in year two a hike of 10-12% with a sweet 🍬 goli of promotion and finally in 03 year nominal hike with promotion. Then if you want to go out you can go. They solved their purpose from you. In brief you will get apps 20% hike in 03 years. Think and choose wisely !

Likes

After the india leader change cbre has become non employees friendly. No one cares about employees they only care about cost cutting and savings

Dislikes

They even switch off AC to save and don't care even when some employees say they are suffocating.

Likes

...thorough SOPs in place. CBRE is very punctual on Salaries and any other claims. CBRE salary packages are good and they don’t hesitate on giving out fancy designations. Attendance is done on an app, so you are not bound to do a physical biometric punch in. Leaves are sufficiently provided approx (2.5 per month -CL + PL).

Dislikes

PJM of CBRE particularly in NCR is rotten to its core. Processes are followed only on paper. On site Employees are treated as 3rd class citizens. Management and HR are least interested in well being of employees and are more result oriented. Annual increment is somewhere between 5-8% , which feels like a joke. There are no quarterly/annual awards or appreciations. Just one local 4 hr outing in a year in which you won’t be allowed to go because you have to attend to Client requirements. Working days/Time is as per Client only, so whatever promise you get on offer is only on paper. Retention rate of CBRE has considerably gone down due to poor employee management.