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Caretel Infotech

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3.6

based on 197 Reviews

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Caretel Infotech Salaries in New Delhi (Updated 2025)

based on 378 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Sales & Business Development Quality Assurance CSR & Social Service + 6 more
Designation Avg Annual Salary Open Jobs

Customer Service Representative

0 - 5 years exp. · New Delhi (41 salaries)
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₹1 L/yr - ₹2.8 L/yr

Customer Care Executive

0 - 5 years exp. · New Delhi (37 salaries)
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₹1 L/yr - ₹3 L/yr

Customer Service Executive

1 - 4 years exp. · New Delhi (21 salaries)
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₹1 L/yr - ₹2.3 L/yr

CSR Executive

0 - 3 years exp. · New Delhi (12 salaries)
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₹1.4 L/yr - ₹2.5 L/yr

Starting your career? Discover Caretel Infotech fresher salaries in India

Team Lead Operations

4 - 9 years exp. · New Delhi (10 salaries)
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₹2.5 L/yr - ₹4 L/yr

Tele Caller

0 - 4 years exp. · New Delhi (7 salaries)
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₹0.1 L/yr - ₹1.8 L/yr

Team Lead

3 - 9 years exp. · New Delhi (7 salaries)
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₹1.8 L/yr - ₹4.5 L/yr

Quality Analyst

2 - 7 years exp. · New Delhi (7 salaries)
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₹1.9 L/yr - ₹2.9 L/yr

Customer Service Associate

0 - 3 years exp. · New Delhi (6 salaries)
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₹1.2 L/yr - ₹2.2 L/yr

MIS Executive

4 - 10 years exp. · New Delhi (5 salaries)
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₹2.5 L/yr - ₹3.6 L/yr

Senior Quality Analyst

6 - 9 years exp. · New Delhi (5 salaries)
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₹4.9 L/yr - ₹5.3 L/yr

Desktop Support Engineer

0 - 2 years exp. · New Delhi (5 salaries)
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₹1.5 L/yr - ₹2.4 L/yr

Agent

0 - 3 years exp. · New Delhi (5 salaries)
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₹2.2 L/yr - ₹3.2 L/yr

Telecaller

0 - 1 year exp. · New Delhi (5 salaries)
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₹1.1 L/yr - ₹2 L/yr

CSR

0 - 2 years exp. · New Delhi (5 salaries)
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₹1 L/yr - ₹3.1 L/yr

PHP Developer

2 - 3 years exp. · New Delhi (4 salaries)
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₹3.1 L/yr - ₹3.5 L/yr

Operations Manager

11 - 14 years exp. · New Delhi (4 salaries)
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₹4.8 L/yr - ₹6 L/yr

Customer Support Associate

0 - 4 years exp. · New Delhi (4 salaries)
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₹1.4 L/yr - ₹2.4 L/yr

BPO Executive

0 - 1 year exp. · New Delhi (4 salaries)
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₹1.1 L/yr - ₹2.3 L/yr

Counsellor

4 - 6 years exp. · New Delhi (4 salaries)
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₹2.4 L/yr - ₹3 L/yr

Last Updated: 5 Apr, 2025

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peacemaker
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New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Salary related reviews for Caretel Infotech

2.4

Rated by 95 employees for salary & benefits

Escalation Supervisor in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 29 Oct 2023
4.0
 for  Salary and Benefits

Likes

Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership. I got many times employees of the years /Months from clients side . Nice environment under his leadership. So many activities like games, quiz competition, dance, party and other programs were organised under his leadership. I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir. Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity . I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps. Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier.

read more
  • Salary - Good
    • +6 more

Dislikes

Everything is ok. Nothing to dislike. Only the Salary package was quite low at that time for the experienced candidates only .

read more

Customer Service Representative in New Delhi

Full Time

 · 

IT & Information Security Department

5.0
  •  posted on 03 Apr 2021
3.0
 for  Salary and Benefits

Likes

Good work environment. Teammates are supportive.

  • Skill development - Good
    • +3 more

Dislikes

After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.

read more

C.S.A in New Delhi

Full Time

 · 

Service desk Department

1.0
  •  posted on 27 Oct 2019
2.0
 for  Salary and Benefits

Likes

Process is excellent. It has most of the gov. Projects that enhance knowledge and skills too.

  • Skill development - Good
    • +1 more

Dislikes

...ing poor managers and seniors. There is no manner of talking with an employee. The worst think is that caretell never give salary on time. Expexted date of salary is 20th or 22nd and this too is by cheque not neft or internet banking.

read more
  • Salary - Poor
    • +4 more

Customer Care Executive in New Delhi

Full Time

 · 

Customer Support Department

4.0
  •  posted on 27 Apr 2022
4.0
 for  Salary and Benefits

Likes

...on is actually a good selection of choice. Staff is always there to support. Salary on time. Anyone can go for this firm.

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  • Salary - Good
    • +5 more

Dislikes

Salary cycle

Quality Analyst in New Delhi

Other Department

3.0
  •  posted on 11 Aug 2020
4.0
 for  Salary and Benefits

Likes

I am very happy to work with caretel because in this corona crimises, they are provided salary timely and also we are safe at home due to their work from home facility.

read more
  • Salary - Good
    • +2 more

Dislikes

I like to work with caretel because of my Bose, really he is very supportive person. He is best bose of mt life

see more salary related reviews

Caretel Infotech interview questions by designations

Customer Care Executive (2)CSR Executive (2)Senior Customer Service Executive (1)Assistant Manager Trainee (1)
View all 10 interview experiences

Know more about Caretel Infotech New Delhi

More about working at Caretel Infotech

Caretel Infotech Salary FAQs

How much does Caretel Infotech pay to its employees?
The average annual salary at Caretel Infotech varies depending on the role, experience, and location. The salary ranges for some popular designations at Caretel Infotech, are as follows:

Customer Service Representative ₹1 Lakhs to ₹2.8 Lakhs per year
Customer Care Executive ₹1 Lakhs to ₹3 Lakhs per year
Customer Service Executive ₹1 Lakhs to ₹2.3 Lakhs per year
CSR Executive ₹1.4 Lakhs to ₹2.5 Lakhs per year

The highest-paying role, Senior Quality Analyst, earns between ₹4.9 Lakhs to ₹5.3 Lakhs per year. The top 10% of employees earn more than ₹4.4 Lakhs per year, and the top 1% earn over ₹16.8 Lakhs per year. Salaries at Caretel Infotech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 378 salaries submitted by Caretel Infotech employees. Caretel Infotech is rated 2.4 out of 5 stars by its employees on the salary and benefits parameter.
What is the salary of a fresher at Caretel Infotech in New Delhi?
The salary of a fresher at Caretel Infotech in New Delhi typically ranges from ₹0.1 Lakh to ₹2.3 Lakhs per year.This can vary depending on the role, location, and any additional perks or bonuses offered. For example:
Fresher as a Customer Care Executive Salary ₹1 Lakhs to ₹2.3 Lakhs per year
Fresher as a Customer Service Representative Salary ₹0.5 Lakhs to ₹1.8 Lakhs per year
Fresher as a Telecaller Salary ₹0.7 Lakhs to ₹2 Lakhs per year
Fresher as a Tele Caller Salary ₹0.1 Lakhs to ₹1.8 Lakhs per year

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Average annual salary in Caretel Infotech , New Delhi is INRunlock blur . Salary estimates are based on 300+ Caretel Infotech latest salaries received from various employees of Caretel Infotech.

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