CareEdge Ratings Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

You can enjoy gossips, if it is your hobby

Dislikes

This company will not pay you yearly growth in both the terms-monetary and learning.And when you leave the organization they will not pay the necessary dues.They don't want the employees to learn because they don't want to give them growth.They want to turn the employees into donkeys.People who have no other option for job should wait for better opportunity.Because in long term, they are anyways going to loose.

Likes

Initial learning phase

Dislikes

No value of the existing employees, bad pay No work life balance No leisure or fun activities (participation not allowed even if they're organised), only work No appreciation for work done No rest even on weekends or holidays applied for months back No freedom to take leaves when required, you can only fall sick when your manager permits you to No WFH allowed in some teams No flexibility of reporting time Micromanagement at its peak Not much learning once trained, cases are just executed to complete before deadlines

Likes

Opportunity to learn for freshers Balanced life and work environment Opportunity to interact with industry leaders and client facing roles

Dislikes

Tech upgrade needed Better salary structure to be designed More opportunities needed to be given to experienced analysts

Likes

..., publication, research), the organisation can provide a good platform for it. The salary is credited before next month starts.

Dislikes

People, culture, process and IT Infrastructure needs improvement

Likes

Overall culture is average with hybrid option availability.

Dislikes

...Too much low salary in comparison to work load. Low increment at analyst level. No pay parity amongst the employees. Case execution preference over case process and understanding. Immediate senior level does not have the requisite of expertise in handling a team or a case.