Capital Business Systems Senior Executive salaries in Customer Success, Service & Operations in India

Likes

I have learned many things How to talk to someone, how to convince someone, how to solve people's problems, what problems do people face in their daily life

Dislikes

Just in this company every year salary is not increased and incentives are not available along with promotion.

Likes

Job security

Dislikes

...leave encash ment nor leaves given . No bonus no gifts at least once in a year .do not close the apprisal by March it get closed only in July or August 0nly 5 percent increase in salary .

Likes

The managers are supportive. Good place for beginners. Easy recognition

Dislikes

...d holidays including Natiokal holidays. Sometimes we need to work 7 days a week. Very less pay. Discussion about the employees' failures in public platforms

Likes

My experience at the company was a mix of positives and negatives. On the positive side, I found that there were good learning opportunities and the salary and benefits were competitive.

Dislikes

Work environment is challenging due to prevalent micro-management and colleague politics, which impacted team morale . To improve, the management should consider giving employees more independence and addressing internal politics to have a better working atmosphere.Management just rely on old bankers who are working as consultants and they do not nothing other than gossiping for each other.

Likes

Teammates are supportive and the management is transparent. Appraisal are fair and they give good salary hike every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.