BYJU'S Senior Escalation Specialist salaries in India

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything.

Likes

Managers and management always take initiatives to skill up employees so that they can grow in career even if you stay in byjus or not but they help with your skill development just you need to be vocal enough.

Dislikes

With the currect situation salary, job security is biggest concern . Major dislike is employee won't get updates regarding any negative things like delay In crediting salary, layoff before time. Increments are not happening

Likes

When I was working that time salary was on time 1st of calender.

Dislikes

Management and seniors behaviour where worst means, if I say that today byju's is surviving any type of conditions any type of typical situation just because of the management and senior behaviours and nothing else.

Likes

Good salary compared other companies for similar roles with 5 days working. Unlike sales department, culture was good in non voice operations department and there was no pressure as such,nobody worked beyond thier shift timings 9-6/10-7. It was fun environment.

Dislikes

No personal growth, job security or opportunities internally. Can get promotion if your from sales team or through personal connection inside. But not with honest and hard work.

Likes

While you are working there they pays heavy amount in the name of salary and TA etc.But if you need your F&F they will not pays you your pending salary, incentives and TA.

Dislikes

There is very slow processing with costomer dissatisfaction. I think no one is happy from there services and all.