BT Group Gurgaon / Gurugram Service Excellence Manager Salaries by 2 Employees (Updated 2024)

13 - 17 years exp.

₹18.2 Lakhs - ₹23.3 Lakhs

Low Confidence

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Last Updated: 17 Nov 2023

Service Excellence Manager salary at BT Group ranges between ₹18.2 Lakhs to ₹23.3 Lakhs per year for employees with experience between 13 years to 17 years. Salary estimates are based on 2 latest salaries received from various employees of BT Group.

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Salary related reviews for BT Group

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Aug 2023

2.0

for Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

Senior Associate in Kolkata

Full Time

Business Repairs. Department

3.0

• posted on 16 Dec 2021

2.0

for Salary and Benefits

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

Customer Service Executive in Gurgaon / Gurugram

EE billing Department

1.0

• posted on 16 Aug 2022

1.0

for Salary and Benefits

Likes

...ot care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months

Dislikes

Worst company... No salary, people are very judgemental.

Process Associate in Gurgaon / Gurugram

Network planning Department

5.0

• posted on 28 Mar 2019

3.0

for Salary and Benefits

Likes

Work environment is really good, very employee centric company. It's been 3 years for me and I still want to continue being here.

Dislikes

Salary compensation is very less as compared to other companies and learning is very limited.

Senior Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0

• posted on 07 Oct 2017

1.0

for Salary and Benefits

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

Dislikes

Management

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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BT Group Service Excellence Manager Salary FAQs

What is the notice period for Service Excellence Manager at BT Group in Gurgaon / Gurugram?

According to AmbitionBox, 100% of the BT Group Service Excellence Managers in Gurgaon / Gurugram reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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BT Group Service Excellence Manager Salaries in Gurgaon / Gurugram

BT Group Service Excellence Manager salary in Gurgaon / Gurugram ranges between ₹18.2 Lakhs to ₹23.3 Lakhs. This is an estimate based on latest salaries received from employees of BT Group.