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BT Group

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4.0

based on 1.9k Reviews

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Gurgaon / Gurugram
Customer Success, Service & Operations

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BT Group Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 444 latest salaries
Designation Avg Annual Salary Open Jobs

Service Manager

7 - 16 years exp. · Gurgaon / Gurugram (3 salaries)
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₹7.8 L/yr - ₹11.5 L/yr

Billing Analyst

7 - 10 years exp. · Gurgaon / Gurugram (3 salaries)
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₹3.7 L/yr - ₹5.5 L/yr

Financial Control Analyst

9 - 11 years exp. · Gurgaon / Gurugram (3 salaries)
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₹8.5 L/yr - ₹11.3 L/yr

SRM Analyst

5 - 6 years exp. · Gurgaon / Gurugram (3 salaries)
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₹4.2 L/yr - ₹4.3 L/yr

Business Development Executive

0 - 1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Service Delivery Analyst

4 - 5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹6 L/yr - ₹7.6 L/yr

Project Implementation Manager

8 - 9 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.6 L/yr

Service Request Manager

3 - 4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.4 L/yr

Security Associate

4 - 5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5 L/yr - ₹8 L/yr

Business Support Analyst

6 - 7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.8 L/yr - ₹4.8 L/yr

Project Associate

4 - 7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.3 L/yr - ₹4.4 L/yr

Customer Support Executive

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Senior Coordinator

7 - 8 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.8 L/yr - ₹6.1 L/yr

Senior Site Reliability Engineer

6 - 7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹9.3 L/yr - ₹11.8 L/yr

Incident Manager

5 - 6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹9 L/yr - ₹12.5 L/yr

Business Support Advisor

0 - 2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.3 L/yr - ₹4.2 L/yr

Senior Service Manager

11 - 12 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹17.7 L/yr - ₹22.6 L/yr

MIS Analyst

3 - 4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Senior Associate Operations

3 - 4 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3 L/yr - ₹3.4 L/yr

Senior Network Specialist

8 - 9 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹11.8 L/yr - ₹16 L/yr

Last Updated: 6 Feb, 2025

What people are saying about BT Group

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illegalargumentor
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BT Group
I have 4.1 YOE Java Spring boot and AWS Telstra with 26 LPA including 6% variable pay. EPAM with 29 LPA including 2 L joining bonus. Which once should I go with considering for long term, Job security and Wlb.
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Salary related reviews for BT Group

3.4

Rated by 199 employees for salary & benefits

Duty Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 27 May 2024
4.0
 for  Salary and Benefits

Likes

All over good work culture However it still depends on team to team.

  • Salary - Good
    • +6 more

Dislikes

Nothing specific however for a new hire who joins BT in Jan and after, he/she is not eligible for appraisal and bonus for current year which is given in June. If he joins before 1st Jan for ex. 31st dec, he becomes eligible for bonus and appraisal both.

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Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 12 May 2021
5.0
 for  Salary and Benefits

Likes

... best company to work on, specially if you don't want to leave the organisation. Salary is good, growth is terrific. If you will join British telecom, I can bet you will not leave that place.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing

Business Service Support Advisor in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0
  •  posted on 17 Oct 2022
3.0
 for  Salary and Benefits

Likes

The work culture and opportunity to learn and grow.

  • Skill development - Excellent
    • +5 more

Dislikes

Although great company to work for and I would like to work permanently but due to less salary compare to other companies I am constantly looking out for other well paying jobs even when I don't want to leave.

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Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0
  •  posted on 25 Jul 2021
4.0
 for  Salary and Benefits

Likes

In terms of job security BT is doing a great job. Where in pandemic millions of people lost there job and going through pay cut. BT was the one who made sure that no such people has to leave the jobs and there was no pay cut as well..

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  • Salary - Good
    • +2 more

Dislikes

In the starting years of BT everything was great.. no such work pressure , other team mates and the managers was always supportive. But after 2 years when the management got changed. Many employees started to feel real pressure work overload and management was not as it should be

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Senior Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Oct 2017
1.0
 for  Salary and Benefits

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

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Dislikes

Management

  • Salary - Bad
    • +6 more
see more salary related reviews

BT Group interview questions by designations

Financial Analyst (10)Network Engineer (9)Associate Engineer (6)Network Security Engineer (4)
View all 158 interview experiences

Know more about BT Group Gurgaon / Gurugram

More about working at BT Group
golden leaf award

#14 Best Large Company - 2022

golden leaf award

BT Group Salary FAQs

How much does BT Group pay per year?
The average BT Group salary ranges from approximately ₹2 Lakhs to ₹3 Lakhs per year for a Associate Engineer Trainee and ₹56 Lakhs to ₹95 Lakhs per year for a Senior Manager Procurement. Salary estimates are based on 444 BT Group salaries received from various employees of BT Group. BT Group employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in BT Group?
The highest-paying job at BT Group is a Senior Manager Procurement with a salary of ₹56 Lakhs to ₹95 Lakhs per year. The top 10% of employees earn more than ₹26 lakhs per year. The top 1% earn more than a whopping ₹50 lakhs per year.
What is the minimum salary in BT Group?
Minimum salary at BT Group depends on the role you are applying for. For Business Service Support Advisor the minimum salary is ₹2.3 Lakhs to ₹5 Lakhs per year, and for Associate the minimum salary is ₹1.5 Lakh to ₹6.3 Lakhs per year and so on.
What is the salary package for freshers in BT Group?
The average salary at BT Group for freshers varies from ₹2 Lakhs to ₹3 Lakhs per year for Associate Trainee and ₹2.5 Lakhs to ₹8.9 Lakhs per year for Engineer Trainee.
What is the notice period at BT Group in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 72% of the BT Group employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 2 Months, 15% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 289 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at BT Group , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 444 BT Group latest salaries received from various employees of BT Group.

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