BT Global Services Gurgaon / Gurugram Service Excellence Manager Salaries by 2 Employees (Updated 2024)

11 - 15 years exp.

₹12.8 Lakhs - ₹16.4 Lakhs

Low Confidence

Salary of majority employees

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Salaries in different departments

Customer Success, Service & Operations Service Excellence Manager Salary 15 years exp. (AmbitionBox Estimate)	₹19.8 L/yr - ₹24.2 L/yr
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Quality Assurance Service Excellence Manager Salary 11 years exp. (AmbitionBox Estimate)	₹5.9 L/yr - ₹7.2 L/yr

Last Updated: 20 Mar 2024

Service Excellence Manager salary at BT Global Services ranges between ₹12.8 Lakhs to ₹16.4 Lakhs per year for employees with experience between 11 years to 15 years. Salary estimates are based on 2 latest salaries received from various employees of BT Global Services.

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Top skills at BT Global Services for Service Excellence Manager

Continuous Improvement Performance Management Risk Management Recruitment Change Management Service management Talent Management Incident management Agile Order Management

Salary related reviews for BT Global Services

Quality Analyst in Gurgaon / Gurugram

Full Time

Quality Assurance Department

4.0

• posted on 24 May 2022

4.0

for Salary and Benefits

Likes

Full job security. Work life balance is maintainned. Management is ok to work with but when comes to complains it's about how your manager is.

Dislikes

Compensation and hikes are low. Not enough growth opportunities. It might feel monotonnous sometimes.

Process Associate in Kolkata

Customer Success, Service & Operations Department

1.0

• posted on 01 Apr 2022

3.0

for Salary and Benefits

Likes

It has a good work life balance and the company culture is extremely impressive. They are very employee centric. They always put employee's benefit first while you are associated with the company. They took great precautions owing to Covid. Provided free food to all its employees

Dislikes

... it will literally mould all policies to extort your full and final settelement. I ended up paying my entire salary and extra cash to get my release letter!! You may not get sick leaves even if doctor's prescription is produced because of "business requirement". The health insurance is absolutely obselete and yet the company chose it to cover its employees!

Process Associate in DLF II Rajarhat Kolkata West Bengal

Customer Success, Service & Operations Department

4.0

• posted on 11 Aug 2020

4.0

for Salary and Benefits

Likes

...ng to maintain Covid-19 precautionary mesarues needed in a BPO or any office . Salary comes even before you expect . That is really fabulous. So far so good . Satisfied .

Dislikes

So far nothing has come as sheer dissatifaction . There are sidesareas where they should be more looking into to make it a perfect workplace or rather job platform .

Quality Analyst in Gurgaon / Gurugram

Data Science & Analytics Department

3.0

• posted on 01 Jan 2019

2.0

for Salary and Benefits

Likes

Free Cab Service, Good Cafeteria and free gym facility

Dislikes

Nepotism, Preferential treatment in Internal Job Postings. Salary packages are way below market standards. The diwali gift that they give is having a budget of rs 500 per person. in 2018 that was also not given. Very dirty politics. Work Life balance is fine.

Business Analyst in Kolkata

Full Time

Data Science & Analytics Department

4.0

• posted on 08 Nov 2024

3.0

for Salary and Benefits

Likes

Work life balance is at its best. In BT there is no concept of promotion. Everything is skill based. To move to upper level one needs to clear skill test and interview. Same for IJP. Hence, skillset gets at most priority. The L&D is great in this company. They really focus on employee's skill development. Great company to work with.

Dislikes

If u can not negotiate properly Har might give you a base level salary.

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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BT Global Services Service Excellence Manager Salary FAQs

What is the notice period for Service Excellence Manager at BT Global Services in Gurgaon / Gurugram?

According to AmbitionBox, 100% of the BT Global Services Service Excellence Managers in Gurgaon / Gurugram reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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BT Global Services Service Excellence Manager Salaries in Gurgaon / Gurugram

BT Global Services Service Excellence Manager salary in Gurgaon / Gurugram ranges between ₹12.8 Lakhs to ₹16.4 Lakhs. This is an estimate based on latest salaries received from employees of BT Global Services.