BT Business Customer Support Agent salaries in India

Likes

Overall work life balance supported by the overseas UK management.

Dislikes

...elf certified with current apps and tools, gets dull in no time from noon-usage. Pathetic salary growth. Since last 10 years it's the same story every year -1st 3 Quarters Huge Profit and business topping the chart. Last Quarter just before appraisal, either loss overall or in one business head or a scam and share price loss or profit but EBITDA down.

Likes

Work life balance is at its best. In BT there is no concept of promotion. Everything is skill based. To move to upper level one needs to clear skill test and interview. Same for IJP. Hence, skillset gets at most priority. The L&D is great in this company. They really focus on employee's skill development. Great company to work with.

Dislikes

If u can not negotiate properly Har might give you a base level salary.

Likes

...opment Opportunities b) Diverse and Inclusive Work culture c) Work-Life Balance d) Competitive Compensation and Benefits e) Supportive Leadership and Team f) Innovative and Dynamic Environment g) Job Security and Stability h) Employee Well being initiatives i) Social Responsibility and Community Engagement j) Cutting Edge Technology and Projects

Dislikes

Nothing

Likes

The work life balance is good and they pay salary on time. And the most important thing is job security which now a day companies lack to provide however BT is not among them.

Dislikes

Too much of favoursism and corporate politics.

Likes

Good salary, hybrid module, best part would be night shift allowance.

Dislikes

Worked in EE, process is good but as the company has now started hiring people on average salary, the new hire are more into making money and not providing resolutions to the customers, worst part is nobody is bothered to take feedbacks and work on it!!